New Job Opportunity Mlimani City Mall Branch at National Bank of Commerce (NBC) – Lead Generator
National Bank of Commerce |
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Position: Lead Generator
Location: Mlimani City Mall Branch NBC
Type: Full time
Job ID: R-15920284
Location: Mlimani City Mall Branch NBC
Type: Full time
Job ID: R-15920284
Overview
NBC
is the oldest serving bank in Tanzania with over five decades of
experience. We offer a range of retail, business, corporate and
investment banking, wealth management products and services.
NBC
is the oldest serving bank in Tanzania with over five decades of
experience. We offer a range of retail, business, corporate and
investment banking, wealth management products and services.
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Job Summary
• To achieve agreed sales targets in line with the
business objectives through pro-active selling of Retail banking
lending and deposit products and at the same time providing excellent
customer service
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Job Description
- Deliver
exceptional sales performance by identifying and meeting customer needs
through selling & cross selling of Bank’s consumer lending and
deposit products. - Provide direct “hands on” sales support
(quality lead generation and effective follow up) to generate and
convert quality leads into sales. - Participate in sales campaigns to meet specific targets.
- Maintain own sales performance statistics for management information usage.
- Complete
account opening and loan documentation together with customers in line
with NBC Bank policies and requirements and submit to Line Manager/Team
leader for review before submitting to operations for processing. - When
selling loans to Retail customers, complete the financial analysis and
statement review on customer accounts. Where customers do not meet the
minimum criteria, advise the customer verbally or in writing as the
customer requires. Report such denials to the Line Manager on a daily
basis. - Check correctness of each new account application, loan document and all other customer documents.
- Comply
with general NBC Operational risk & Rigour requirements e.g. Health
& Safety standards and security of premises, KYC and anti-money
laundering regulations. - Achieve operational rigour excellence in all aspects of procedures and processes personally undertaken to ensure green audit.
- Follow
the Retail end to end account opening ensuring new accounts are
authorized and KYC compliant. Escalate any items that exceed the agreed
service level time lines or where there are unresolved KYC requirements,
to the Line Manager. - Comply with general NBC operational risk
& rigour requirements e.g. Health & Safety standards and
security of premises, KYC and anti-money laundering regulations. - Ensure
accuracy of each new account application, loan document and all other
customer documents. Lead Generators (LGs) are held personally
accountable for accuracy and quality of these and supporting documents
that they complete and submit - Refer to the appropriate
department/ team leader any query for products outside his/her portfolio
or queries within their products. - Advice customers as soon as
new loans are approved and encourage draw-downs on the new loans and the
same should be done for new accounts opened. - Open scheme loan accounts referred by the Scheme Loans Relationship Managers
- Share knowledge and experience with other Lead Generator in the team.
- Deputize for the Line Manager whenever required.
- Agree annual performance objectives with the Team Leader, including specific sales targets.
- Pursue continued improvement in personal development by participating in development programmes and training
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Qualifications
- Bachelor`s
Degrees and Advanced Diplomas – Business, Commerce and Management
Studies, Digital familiarity (Meets some of the requirements and would
need further development), Experience in a similar environment, Openness
to change (Meets some of the requirements and would need further
development), Product and/or Service Knowledge (Meets all of the
requirements), Sales Management (Meets all of the requirements)
Deadline: 06th August, 2021.
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