Sunday, March 21, 2021

New Job Vacancy Tarime at National Bank of Commerce (NBC) – Bank Officer

AJIRA LEO
National Bank of Commerce (NBC)
Jobs in Tanzania 2021: New Job Vacancies at National Bank of Commerce (NBC) 2021
Position: Bank Officer
Location: Tarime Branch NBC
Type: Full time
Job ID: R-15915504
Overview
NBC
is the oldest serving bank in Tanzania with over five decades of
experience. We offer a range of retail, business, corporate and
investment banking, wealth management products and services.
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Job Summary
To provide specialist advice and support in order
to ensure customer satisfaction and enhance the customer experience,
through the execution of predefined objectives as per agreed standard
operating procedures (SOPs).
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Job Description​
Customer
Service: Respond efficiently, accurately and courteously to all
customer service matters, complaints, requests | Support the development
and maintenance of processes in Customer Services Centre: Adhere to all
processes in the CMP Customer Services centre and identify
opportunities to improve Client Servicing processes | Monitor and
control risk associated with the Customer: Ensure that all activities
performed in providing Customer Services comply in all respects with
Absa’s risk and compliance policies and procedures as well as legal and
regulatory requirements | Stakeholder Management: Establish and maintain
good professional relationships with relevant stakeholders so as to
remain abreast of their needs and issues and respond rapidly and
effectively | Self-development: Owning and being proactive about own
training and development | : | : | :
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Qualifications

  • Bachelor`s
    Degrees and Advanced Diplomas – Business, Commerce and Management
    Studies, Customer Excellence – Service Management (Meets all of the
    requirements), Digital familiarity (Meets all of the requirements),
    Effective communication – Basic (Meets all of the requirements),
    Experience in a similar environment, Openness to change (Meets some of
    the requirements and would need further development), Product and/or
    Service Knowledge (Meets some of the requirements and would need further
    development)

Deadline: 26th April, 2021.

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