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Output Group 1*
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Development and implementation of PBB credit risk strategy and framework
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Outputs And Measures*
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- Develops
and drives the PBB credit risk management framework which includes the
risk management strategy, structure, processes, culture and
technological infrastructure and translate strategic intent and vision
into medium term objectives.
- Contributes to the development and
improvement of the bank wide credit risk management strategy and
framework by providing key insights on the factors that influence the
risk profile. Act as a signatory on the final framework relating to PBB
credit.
- Provides direction to the PBB credit team and sub-business lines in order to achieve the credit risk management strategy.
- Ensures
effective execution of the PBB credit risk strategy and framework,
aligned to then PBB business specific requirements and direction from
PBB RoA centre, in line with the risk appetite statement and group
policy.
- Critically evaluates the existing framework on an ongoing basis for relevance in line with emerging country risks and threats.
- Owns
and drives the process of embedding the PBB credit risk frameworks
throughout the business area by regularly engaging with all levels of
leadership and management to help them understand the benefits of
looking at their worlds through a credit risk management lens.
- Continuously
evaluates the external environment and assesses the impact on the
area’s activities. Where required, discuss any changes which will result
in an overall strategic impact with the Head of PBB and sub-business
unit Heads and, thereafter make the agreed amendments to plans.
- Delivers
a professional advice on risk pricing, risk management matters,
including where appropriate the timely involvement of external
specialists.
- Delivers high standards of credit quality for high-risk cases through the application of best practices to credit proposals.
- Challenges pricing in order to maximise value, and ensure a commercial balance between risk and Reward.
- Applies
impairment policy, where appropriate, to ensure Impairments are raised
or released in a timely and appropriate fashion. Ensure accurate and
timely forecasting of impairments.
Measures:
- Approved PBB credit strategy and successful execution thereof
- Adherence to applicable policies
- Stakeholder feedback
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Output Group 2*
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Overall accountability for evaluation and approval of credit applications
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Outputs And Measures *
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- Develops an efficient credit evaluation process which will allow teamwork between business and credit.
- Coaches
credit Evaluation Heads on all aspects of origination and ensures that
the broader team communication is open and on-going.
- Assesses
applications and issues sanction letters, clearly stating the conditions
and requirements of the lending (where above the delegated authorities
of Evaluation Heads and/or Head, Personal and Commercial Lending)
including Politically Exposed Persons and identified high risk
industries.
- Ensures approvals made by credit Evaluation Head
and/or Head, Personal and Commercial Lending are within their delegated
authority.
- Ensures that credit Evaluation Heads adhere to agreed TAT targets.
Measures:
- Good quality asset book.
- Asset growth.
- Reduction in credit losses for PBB.
- Pre-Impaired and Impaired portfolio within agreed budget.
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Output Group 3*
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Management of credit risk in line with risk management framework
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Outputs And Measures *
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- Ensures
that the Bank’s need to provide adequate controls over the risks
encountered in the post-Credit granting stage of the credit process are
satisfied by ensuring the appropriateness, consistency, validity and
enforceability of all collateral confirming that all collateral and
legal documentation in respect of banking facilities and advances
granted have been obtained are in legal order and properly housed.
- Implements
credit procedures by maintaining a tight control over all aspects of
advance administration to contain credit risk within acceptable
parameters and ensuring that all risk and statutory returns and reports
are produced in an accurate and timely manner.
- Ensures all
identified credit control events and defaults are managed, in order to
reduce the roll rate of non-performing loans into lock up portfolio by
providing a prompt and orderly turnaround environment in which controls
can be exercised to ensure that the Bank is not faced with avoidable
losses.
- Ensures that timely and quality credit delivery and
decisions are made within agreed Service Level Agreements (SLAs) within
the entire credit chain.
- Actively monitors appropriate metrics
across the credit life-cycle to ensure that the origination, evaluation,
credit risk monitoring and rehabilitation and recoveries functions meet
the highest standards in accordance with laid down policies and
procedures and to guide and coach the respective teams on the best
credit practices.
Measures:
- Minimised losses within budget.
- Decisions taken within agreed SLAs with business.
- Effective second line of defence as confirmed by credit risk Reviews.
- Internal stakeholders’ customer satisfaction survey rating.
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Output Group 4
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Optimise the business unit’s risk profile and risk appetite
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Outputs And Measures
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- Sets and monitors the new business strategy within the agreed business unit’s growth and risk appetite objectives.
- Oversees the development of origination policies and the execution thereof.
- Develops and oversees the implementation of collections and recoveries strategies.
- Manages and reviews existing account management strategies.
- Drives
in-depth analysis of customer value tests, campaign analysis, response
propensity models, collections and bad debt performance etc.
- Detects
and evaluates shifts or changes in key risk parameters and evaluates
the implications of such changes on continued banking relationships.
- Reviews and sets appropriate PBB risk Appetite metrics with Business.
- Monitors and assesses portfolio performance metrics against risk Assessment triggers.
- Reviews and assesses credit criteria against portfolio performance.
- Delivers
robust, transparent and predictable credit losses within an agreed
total cost (‘budget’) and ‘cost of credit’ framework.
- Devises
and implements a range of champion / challenger strategies to
continually test and learn to reach the optimum set of tactics to
generate value.
- Provides input into risk based pricing and ensures that profit and ROE include appropriate credit risk and cost inputs.
- Devises
and implements a range of champion / challenger strategies to
continually test and learn to reach the optimum set of tactics to
generate value.
Measures:
- Risk appetite document in place.
- Clear evidence of ongoing monitoring of risk Appetite.
- Clear remedial action taken to address breaches.
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Output Group 5
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Governance, risk and compliance management within the clearly defined requirements.
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Outputs And Measures
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- Interprets the PBB ROA strategy and derives/builds the in country framework.
- Ensures
compliance with country adopted standards, policies, mandates and
procedures governing activities within the credit space.
- Actively
chairs and participates in credit risk Management Committee meetings
and watch list committee meetings and provides meaningful input into
risk appetite discussions, portfolio management and collections
strategies as well as detecting and evaluating shifts or changes in key
risk parameters and the effects of such changes on portfolios and
relationships.
- Attends the Country PBB EXCO (always) and the
Country Main EXCO (sometimes) in order to represent PBB credit on all
credit matters.
Measures:
- Satisfactory ratings from all internal and external audit and similar functions
- Satisfactory capabilities assessment and review from Head Office (CART reviews)
- Policies and procedures are adhered to.
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Output Group 6
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Leadership of teams and people management
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Outputs And Measures
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- Addresses
relative performance issues by initiating and overseeing performance
management process of credit Unit heads and their direct reports.
- Identifies training needs and sourcing training resources to address those needs.
- Inspiring, motivates leads and manages the team.
- Recruits, develops and retains relevant skills in order to meet the business needs.
- Ensures skills assessments and competency-based training takes place as and when required.
- Builds
organisational capabilities through evaluating likely future
requirements and ensuring that individuals are provided with the best
possible development opportunities in line with these.
- Creates an environment in which learning and development are emphasised and valued.
- Effectively
delegates authority and responsibility, in line with business
objectives, to ensure the empowerment, motivation and effectiveness of
all direct and indirect reports.
- Encourages team members to
express their views, resolves issues raised by the team, escalates
issues if required, and provides feedback to teams on an on-going basis.
- Develops
and maintains an open communication channel with direct reports and
supports staff to foster greater co-operation and teamwork.
- Implements Talent Review Sessions and succession planning, in conjunction with Human Capital business partners.
- Ensures staff are appropriately and consistently rewarded and recognised for their achievements and outputs.
Measures:
- Staff engagement survey
- Formal training programmes in place which addresses skills shortages and EPM PDP requirements
- Succession plan in place for all key roles.
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Output Group 7
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Management and reporting of the PBB credit portfolio
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Outputs And Measures
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- Accountable
for determining the tasks, selecting the resources needed for the
successful implementation of business (Credit) related projects.
- Ensures that all project personnel receive an appropriate orientation on the project.
- Monitors the progress of the project and make adjustments as necessary to ensure the successful completion of the project.
- Ensures that the project deliverables are on time, within budget and at the required level of quality.
- Derives the full cost of credit for the PBB credit function and puts in place cost containment measures.
- Ensures
that all internal and external reporting is completed accurately, on
time and that appropriate value adding insights into the portfolio are
provided so that both internal and external users of information have a
deep and appropriate insight into the quality of the portfolio and the
appropriateness of the processes.
- Produces reports on the
portfolio performance on a regular basis as per business requirements.
Ensure reports are on the level suitable to the audience.
- Identifies
and analyses portfolio risks proactively; and forecasts the credit loss
provision and engage with business accordingly.
- Manages the internal and external audit interactions.
Measures:
- Implementation of credit projects within set timelines to achieve defined business outcomes.
- Cost of credit target not exceeded.
- Accurate and Timeous reporting at all times.
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Output Group 8
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Stakeholder engagement and efficient cost management
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Outputs And Measures
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- Manages costs within agreed budgets for the PBB credit Department.
- Build
and maintain credible relationships with internal and external
stakeholders, including management, internal and external audit,
non-executives, regulator as well as peers in local and international
banks.
- Manage relationships in a complex matrix structure,
across a multi-disciplinary environment with cross functional
stakeholders at all levels of the origination.
Measures:
- Capex and Opex budgets not to be exceeded.
- Favourable stakeholder feedback within agreed benchmarks.
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