2 New Job Opportunities at NMB Bank Plc – Relationship Manager, SME
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| NMB Bank Plc |
Relationship Manager, SME (2 Positions)
Job Title: Relationship Manager, SME
Reporting Line: Senior Coverage Manager, SME
Location: Lake Zone (1 position) – to be based in Mwanza & Southern Zone (1 position) – to be based in Mtwara
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Job Purpose
Responsible
for growing both Liabilities (Deposits) and Assets from Small and
Medium Enterprises (SMEs) for Business banking; advising Business
Banking department on business strategy, assisting SME Business Bankers
/Relationship Officers/Branch Managers in recruiting business customers
to ensure SME business growth.
Main Responsibilities
- Actively selling SME deposits, lending and cross selling of other banks products (Forex, Fund Transfer, Internet Banking etc.)
- Appraise
SME credit applications above the SME Business Banker/Relationship
Officer limit from branches and provide recommendations for decision
making - Take a leading role in driving SME activities, through
networking and promoting SME activity with SME Business
Bankers/Relationship Officers and branch managers. - Actively
build the capacity of the SME Business Bankers/Relationship Officers
through on-going mentoring and support in order to ensure quality credit
application and Business Growth. - Monitor and review the SME Business Bankers/Relationship Officers performance to ensure that the targets are met.
- Review
with SME Business Bankers/Relationship Officers client feedback, market
intelligence, workshops/focus group reports and review product design
and performance to establish if change, redesign or re-launch is
appropriate. - Co-ordinate budget objectives of the responsibility
area on the SME products to ensure targets are achieved as per
approved budget. - Ensure that customer satisfaction for the SME
segment is achieved by providing accurate advice for selling in line
with customers’ expectations. - Preparing budget and projections
for the SME loan and deposit products. The budget to include the list of
existing, prospective and potential customers to benefit from the loan
and deposit products
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Skills and Knowledge
- Strong credit analysis skills – ability to analyze loan ticket size ranging from 500 Million to 5 Billion TZS.
- Ability to handle customer relationships with annual turnover ranging from 10 Billion to 100 Billion TZS.
- Excellent customer relationship and sound understanding of the bank’s loan products, policies and procedures.
- Conversant with standard computer applications (Excel, Word and Access).
- Good communication with high proficiency in the use of English and Swahili languages.
- Proven business management, leadership, coaching and team building skills.
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Qualifications and Experience
- Bachelor’s degree or its equivalent in Finance, Accounting, Banking and/or other relevant fields
- Three years relevant experience in Retail Banking specifically in SME Business
NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please
be advised that if you are not contacted within 14 working days of the
advert closing date then you have not been shortlisted.
“NMB Bank
Plc does not charge any fee in connection with the application or
recruitment process. Should you receive a solicitation for the payment
of a fee, please disregard it”.
Application Deadline: 06th February 2021.
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