New Job Opportunity MWANZA at KCB Bank Tanzania Limited – Agency Banking Sales Executive
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KCB Bank Tanzania Limited |
Jobs in Tanzania 2020: New Job Vacancies at KCB Bank Tanzania Limited, 2020
Agency Banking Sales Executive
Location: Mwanza
KCB Bank Tanzania Limited
Job Details
Key Responsibilities:
- Facilitating first-contact meetings with potential KCB bank wakala
- Searching, assessing, accepting and processing prospect agents’ applications to become KCB bank wakala (Recruitment).
- Conduct
first time (activations) and routine trainings to approved agents to
ensure agents/agent users are able to provide KCB bank wakala agency
banking services - Submitting to the agent on time all tools of trade which are provided by the bank immediately after agent’s approval
- Ensure
agents premises are branded (both internally and externally) properly
by approved bank standards to ensure visibility by both existing and
prospect bank customers. - Monitoring agent activities, ensure
compliance to bank’s agent policies and procedures and conduct periodic
visits to their business places/premises (Relationship Management). - Growth of agent turnover as per the agreed target
- Manage agent relationships and ensure agents complaints/disputes are sorted on time.
- Activation of dormant agents.
- Supporting agents in customer acquisition.
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Daily Responsibilities:
New Business Development 50%.
- Recruit new quality business within the allocated market.
- Proactively create and develop business relationships with agents.
- Build close working relationships with Branch staff, SME and Corporate team to create business opportunities.
- Implement activities to deliver value added products and services at the agent location.
- Fully understand the workings of agent banking, operations and risk strategy.
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Customer contact (40%)
- Customer contact involves discussions and negotiations with customers on business and operational issues
- The role holder is responsible for managing and responding to customer requirements
- Establish, build and maintain ongoing relationships with customers to develop, sustain and protect agent business.
- Develop a deep understanding of the needs and requirements of customers’ businesses
- Make sound commercial judgments in order to retain and fully develop customer base
- Provide evidence of customer demand to influence new products / enhancements / solutions
Planning and research (10%)
- Responsible for developing a personal sales plan to achieve targeted objectives and goals
- Personal time management of day to day activities to maximize return on resources
- Keeping fully updated on customer activities as reported in the media and via internal Group sources
- Maintain and understand the business environment in which the customer operates
- Constantly update knowledge on all products and services offered by KCB.
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NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2020 (1,433 POSTS)
Requirements:
- Bachelor degree in Banking/Finance or equivalent from any recognized institution
- Master’s Degree in Business Administration is an added advantage
- Professional Qualifications: Agency banking and card background is an added advantage
- At least 1 year banking experience
How to Apply:
Please visit our Recruitment Portal below and submit your application.
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