Deputy Director of Operations at International Rescue Committee (IRC)

International Rescue Committee (IRC)
Deputy Director of Operations
Duty Station : Tanzania

Description

Background:

The International Rescue Committee, one of the world’s largest humanitarian agencies, provides relief, rehabilitation and post-conflict reconstruction support to victims of natural disaster, oppression and violent conflict in 42 countries. The IRC is committed to bold leadership, innovation and creative partnerships. Active in public health, education, livelihoods, women's empowerment, youth development, and protection and promotion of rights, IRC assists people from harm to home. Since 1993, the International Rescue Committee (IRC) has provided life-saving services to refugees and vulnerable local communities in Tanzania. Currently, the IRC works in three refugee camps, Mtendeli, Nduta and Nyarugusu, in western Tanzania. The International Rescue Committee (IRC) in Tanznia serves vulnerable populations in the Kigoma region and refugees in the Mtendeli, Nduta and Nyarugusu camps. The IRC implements programs in the areas of integrated Reproductive and Mental Health, Livelihoods; protection of rights; and, Women’s Protection and Empowerment.

 

Scope of Work:

To maintain and improve effective support systems (administrative, supply chain (SC), IT and field management).  The DDO will be responsible for ensuring that all the necessary systems, policies and procedures are rolled out, understood, and implemented by the relevant staff in all program areas. In addition he/she will ensure that the Country Director is briefed on security and advice on security policies and procedures.  Lastly, the DDO will assist in the overall management of the organization, by contributing to the development and achievement of the strategic objectives as a member of the Senior Management Team (SMT). 

 

Key Responsibilities:

General Management

Continue the improvement of operations within the country program with the development of a yearly operations work plan;Participate in strategic and day to day management decisions as a member of the Senior Management Team;Act as line manager for Supply Chain Coordinator, Information Communications Technology (ICT) Manager, Field Coordinators, and Security Manager;Ensure that the IRC complies with all aspects of Tanzania law (employment, tax, contract etc.);Ensure all policies and procedures are up to date and understood by all staff.In collaboration with the Finance department, ensure that appropriate Field Office oversight is in place and documented;Conduct analysis of staffing structure in coordination with Country Director and Deputy Director of Programs (DDP) Actively participate in grants opening and closing meetings;Play an active role in preparing internal and external audits; ensure recommendations related to operations are followed and take all necessary measures to address audit findings.

Supply Chain

Oversee provision of training and capacity building to SC staffOversee processes and ensure compliance with IRC policies and donor regulations;Review main contracts and ensure validation by NY;Oversee the implementation of GSC policies and procedures for purchasing, delivery, storage, communications, transport and travelUpdate/design procedures when necessary;Assist the Supply Chain Coordinator in the implementation of administrative systems and procedures;Update/design procedures when necessary;Ensure that all leased properties conform to health and safety standards;Ensure the processing of all expatriate staff paperwork for visas, work permits, and travel arrangements;

Information Communications Technology

Oversee provision of training and capacity building to IT staffUpdate  IT policy and procedures and ensure implementation of these through the IT manager;Ensure that all IT equipment is maintained and secure and an appropriate replacement schedule is in place;

Security

Monitor and report on security in all program areas and in other areas likely to impact the IRC;In Collaboration with SCC, update the Security Management Plan for the IRC in Tanzania and train staff where necessary in security procedures and thinking;Ensure provision of security orientation to all new staff and refresher orientation as needed.

Field Office Management and Control

Provide oversight and guidance to Field Coordinators/Managers in three field offices.  Support will focus upon all aspects of field office control and efficiency.Work in collaboration with the Safety and Security Manager to ensure that field staffs are well trained and operating in compliance with the country security protocols and procedures.Provide management support and oversight to the Field Coordinators/Managers in implementing security policies and procedures.Develop and maintain a management information system that effectively captures performance data from country and field offices. Work with the Finance Controller, DDP and CD to proactively identify, analyze and respond to trends either through reinforcement or corrective action.Participate in the development and/or review of new proposals, operating plans and strategic plans ensuring that the views of field staff are captured and reflected wherever appropriate.

 

Required Qualifications, Experience & Competencies:

Bachelors Degree required; Masters Degree in a related field is added advantate At least 8 years experience of operational support or management of multi-sector humanitarian relief or development projects in Africa or similar context; including a minimum of 3 years in a senior level position.Proven huma resources management, administration, logistics/supply chain, communications, and security experience of large operationsPrevious experience working in emergency or post-conflict contexts;NGO experience and donor requirements; Knowledge of IRC procedures and policies preferred;Excellent written and oral communication skills;Solid organizational skills: ability to be flexible & work well under pressure in a fast-paced multi-task team environment;Strong Computer skills: facility with MS Word, Excel, Access, and email/internet software.

IRC leading the way from harm to home. 

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time. Please contact Talent Acquisitions atIRC.Recruitment@rescue.org. As required by law, the IRC will provide reasonable accommodations to qualified applicants and employees with a known disability.