New Job Opportunity at Mwiba Holdings Limited – Reservations & Safaris Manager
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| Mwiba Holdings Ltd |
Jobs
in Tanzania 2021: New Job Opportunities at Mwiba Holdings Ltd 2021
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AJIRA MPYA TANZANIA 2021 | NAFASI MPYA ZA KAZI 2021
RESERVATIONS & SAFARIS MANAGER – (1 POST)
Mwiba Holdings Limited is registered Tanzanian Company under Companies Ordinance (Cap. 212) and a leading Hospitality company with its Operations in Arusha, Meatu-Simiyu and Mara Regions.
We
are currently looking for Reservations & Safaris Manager to be part
of our team and provide support to all our tourist facilities and
enhance Photographic Safari Experience.
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KEY RESULT AREAS / ESSENTIAL FUNCTIONS
- Thorough knowledge and consistent application of all reservations systems, policies and procedures.
- Overseeing
all reservations and safaris for our properties ensuring that, all
reservations are loaded into respective reservation systems, monitoring
agent’s emails trends and safari operations requests. - Sound knowledge of Tanzania and East Africa, understanding travel logistics and an ability to create tailored itineraries.
- Be a back up to the LEX properties and touring consultants in their absence.
- Manage tentative and confirmed reservations in the system
- Administering
safari designing i.e. checking availability, booking, quoting,
tailoring an itinerary, invoicing and monitoring confirmations. - Oversee
bookings for all Mwiba Holdings photographic properties this will
include airport transfers, accommodation, flights, airports meet and
greets etc. for all company’s agents - Be in charge and take
control of safaris by ensuring all overbookings quarrels are timely
resolved and be available to solve any client issues arising while on
safari. - Developing safari rates, sharing and updating rates
changes with Company’s agents, advising your team on timing and charges
for trip cancellation and familiarization (FAM) trips. - Overall
responsible of day to day operations and running of LEX office i.e. in
charge of reservation, LEX accounts, safaris and operations. - Responsible
for LEX office’s administration by planning and approving of
departmental duties roster, departmental leave and off days. - Working
closely with HR to motivate and provide leadership and counselling to
all staff at all levels to ensure a well organised, motivated and
efficient work force. - Hold weekly departmental meetings and
utilise leadership and motivation skills to maximize employee
productivity and satisfaction. - Be part of recruitment for all LEX employees.
- Continuously endeavours to improve the department’s efficient operation.
- Manage relationships with other departments, Tour Operators, Travel Agents, Guests and suppliers.
- Attend Revenue meetings and implement strategies with reservations team
- Complete reports as and when required.
- Checking
and approving all departmental requests and, reviewing all invoices
(including third party services and park fee invoices against sales
forms). - Work closely with sales and marketing team and be part
of marketing research to identify selling possibilities and evaluate
customer/agent’s needs. - Actively seeking out new sales opportunities through cold calling, networking and social media.
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,475 POSTS)
PROFESSIONAL AND INTERPERSONAL DETAILS
Education:
- Bachelor’s degree in tourism/reservation or equivalent in related field.
- An
advanced level of computer literacy with special focus on hospitality
data use systems, as well as, Microsoft Excel, Word, PowerPoint and
Outlook.
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Experience and Skills:
- A minimum of 5 years in Reservations & Safaris.
- Ability
to effectively listen, communicate and perform diplomatically with
internal and external stakeholders, agents, guests and staff in all
situations. - High level of leadership skills as well as a team
player who demonstrates the ability to build and develop successful
department. - Have a positive demeanor and ‘can do’ attitude in order to steer team into the future.
- Have the ability to work through periods of high demand and ready to work on weekends.
- Ability to maintain physical stamina.
- A passion for hospitality and the photographic safari industry.
- Have a positive attitude and the ability to think out of the box.
- Assertiveness, patient and possessing good organizational skills.
Method of Application
Applicants
are invited to submit their CV’s/Resume’s and copy of certificates to
HR Office through Reception (for hard copies) or via e-mail to: Recruitment@kdtl.co.tz
We offer equal employment opportunities to qualified men and women. If
you are not contacted by HR Department within thirty (30) days after the
closing date, you should consider your application as unsuccessful.
Short listed candidates may be subjected to any of the following;
competency assessment; physical capability assessment and reference
checking.
Please forward applications before 27th September 2021.
The post New Job Opportunity at Mwiba Holdings Limited – Reservations & Safaris Manager appeared first on Ajira - Nafasi za kazi Tanzania 2019.
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