New Job Vacancy United Nations (UN) at IRMCT Arusha – Information Systems Assistant
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| IRMCT |
Job Code Title: INFORMATION SYSTEMS ASSISTANT
Department/Office: International Residual Mechanism for Criminal Tribunals
Duty Station: ARUSHA
Job Opening Number: 21-Information Management Systems-RMT-161425-R-Arusha (R)
Staffing Exercise N/A
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
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Org. Setting and Reporting
This position is located in the Administrative Section of the Registry
of the United Nations Mechanism for International Criminal Tribunals
(UNMICT) (Arusha), the incumbent will be responsible for supporting the
Information Technology work at the Arusha branch. The incumbent will
report to Information Systems Officer
Responsibilities
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:
•Responsible
for the provision of IT Service Management; coordinates and supports
the Service Desk services; facilitates communications between ITSS and
its clients for good client relations; advises users on the most
suitable hardware and software for different tasks;
•Controls the
Life Cycle Management and Accountability of ICT assets, distributed
throughout the Arusha branch and Kigali Office.
•Assists in
procurements, including conducting needs assessments and benchmarks,
preparing technical specifications and evaluation criteria.
•Perform
installation, configuration, testing and deployment of server hardware
and software, including Local Area Network, Cisco, VMware, EMC SAN
storage, Operating Systems, Electronic mail, Lotus Notes, Citrix,
Database systems, Internet Web software, firewall, Domain Name Server
(DNS), DHCP, mail relay, and security software.
•Carry out preventive
and corrective maintenance of all LAN / WAN hardware and systems under
her/his control. Serve as a focal point in the development of efficient
procedures to design, install and maintain LAN-based systems, including
office automation applications as well as focal point for resolving
operational problems.
•Administer all network-based systems
including active directory, operating systems, network-based
applications and all mail systems and Lotus/Notes databases. Develop
scripts to automate routine server administration and management tasks.
•Assist
in providing technical requirements, such as memory requirements,
storage, performance, etc., for the purchase of servers, workstations
and other equipment for connection to the LAN/WAN.
•Establish and implement procedures to ensure efficient backup/restore procedures of critical data.
•Collect various statistics on the performance and reliability of server systems, and produce pertinent reports.
•Maintain the documentation of server systems, pertinent to operations and system administration.
•Any other ad hoc duties as required.
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Competencies
•Professionalism – Substantial experience in information
technology/information management particularly in the area of service
delivery and support of wide ranging ICT services and assets
management.; extensive experience in installation and management of
Windows Servers, active directory, Lotus Notes, network and internet
security. Experience providing first and second line support for Windows
server operating systems on a Windows Domain; Microsoft Office; Network
Printers server. Commitment to implementing the goal of gender equality
by ensuring the equal participation and full involvement of women and
men in all aspects of work. Shows pride in work and in achievements.
Demonstrates professional competence and mastery of subject matter. Is
conscientious and efficient in meeting commitments, observing deadlines
and achieving results. Is motivated by professional rather than personal
concerns. Shows persistence when faced with difficult problems or
challenges. Remains calm in stressful situations. Demonstrates
commitment to implementing the goal of gender equality by ensuring the
equal participation and full involvement of women and men in all aspects
of work.
•Client Orientation – Considers all those to whom
services are provided to be “clients” and seeks to see things from
clients’ point of view; establishes and maintains productive
partnerships with clients by gaining their trust and respect; identifies
clients’ needs and matches them to appropriate solutions; monitors
ongoing developments inside and outside the clients’ environment to keep
informed and anticipate problems; keeps clients’ informed of progress
or setbacks in projects; meets timeline for delivery of products or
services to client.
•Technological Awareness – Keeps abreast of
available technology; understands applicability and limitations of
technology to the work of the office; actively seeks to apply technology
to appropriate tasks; shows willingness to learn new technology.
Education
- High
school diploma or equivalent; demonstrated ability to use computer
technology. The candidate must have completed in Information Technology
Infrastructure Library (ITIL) training at the Foundation Level.
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Work Experience
- Minimum of 8 years of progressively responsible experience in information technology or related area
Languages
- English and French are the working languages of the Mechanism for
International Criminal Tribunals. For the post advertised, fluency in
oral and written English is required. Knowledge of French and/or Swahili
is an advantage.
Assessment
- There may be a technical test and/or a competency-based interview.
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Special Notice
The appointment is limited to the Mechanism for International Criminal
Tribunals. Appointment of the successful candidate on this position will
be limited to the initial funding of the post. Extension of the
appointment is subject to the extension of the mandate and/or the
availability of funds. As the international tribunals are not integrated
in the Secretariat, UN Staff Members serve on assignment or secondment
from their parent department/office if selected. Appointments of staff
members in the United Nations are subject to the authority of the
Secretary-General. Staff Members are expected to move periodically to
new functions in accordance with established rules and procedures, and
may in this context be reassigned by the Secretary-General throughout
the Organization based on the changing needs and mandates.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United
Nations, the paramount consideration in the employment of the staff is
the necessity of securing the highest standards of efficiency,
competence, and integrity. Candidates will not be considered for
employment with the United Nations if they have committed violations of
international human rights law, violations of international humanitarian
law, sexual exploitation, sexual abuse, or sexual harassment, or if
there are reasonable grounds to believe that they have been involved in
the commission of any of these acts. The term “sexual exploitation”
means any actual or attempted abuse of a position of vulnerability,
differential power, or trust, for sexual purposes, including, but not
limited to, profiting monetarily, socially or politically from the
sexual exploitation of another. The term “sexual abuse” means the actual
or threatened physical intrusion of a sexual nature, whether by force
or under unequal or coercive conditions. The term “sexual harassment”
means any unwelcome conduct of a sexual nature that might reasonably be
expected or be perceived to cause offence or humiliation, when such
conduct interferes with work, is made a condition of employment or
creates an intimidating, hostile or offensive work environment, and when
the gravity of the conduct warrants the termination of the
perpetrator’s working relationship. Candidates who have committed crimes
other than minor traffic offences may not be considered for employment.
Due
regard will be paid to the importance of recruiting the staff on as
wide a geographical basis as possible. The United Nations places no
restrictions on the eligibility of men and women to participate in any
capacity and under conditions of equality in its principal and
subsidiary organs. The United Nations Secretariat is a non-smoking
environment.
The paramount consideration in the appointment,
transfer, or promotion of staff shall be the necessity of securing the
highest standards of efficiency, competence, and integrity. By accepting
an offer of appointment, United Nations staff members are subject to
the authority of the Secretary-General and assignment by him or her to
any activities or offices of the United Nations in accordance with staff
regulation 1.2 (c). In this context, all internationally recruited
staff members shall be required to move periodically to discharge new
functions within or across duty stations under conditions established by
the Secretary-General.
Applicants are urged to follow carefully
all instructions available in the online recruitment platform, inspira.
For more detailed guidance, applicants may refer to the Manual for the
Applicant, which can be accessed by clicking on “Manuals” hyper-link on
the upper right side of the inspira account-holder homepage.
The
evaluation of applicants will be conducted on the basis of the
information submitted in the application according to the evaluation
criteria of the job opening and the applicable internal legislations of
the United Nations including the Charter of the United Nations,
resolutions of the General Assembly, the Staff Regulations and Rules,
administrative issuances and guidelines. Applicants must provide
complete and accurate information pertaining to their personal profile
and qualifications according to the instructions provided in inspira to
be considered for the current job opening. No amendment, addition,
deletion, revision or modification shall be made to applications that
have been submitted. Candidates under serious consideration for
selection will be subject to reference checks to verify the information
provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
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No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE
RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR
TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION
ON APPLICANTS’ BANK ACCOUNTS.
Posting Period: 17 August 2021 – 15 September 2021
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