New Job Opportunity UN at UNICEF Tanzania, National Individual Consultant -Human Centered Design (HCD)
|
| UNICEF |
in Tanzania 2021: New Job Opportunities United Nations at UNICEF, 2021
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Job no: 543638
Contract type: Consultancy
Level: Consultancy
Location: Tanzania,Uni.Re
Categories: Health
UNICEF
works in some of the world’s toughest places, to reach the world’s most
disadvantaged children. To save their lives. To defend their rights. To
help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
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And we never give up.
For every child, Health
In
Tanzania, 40,000 newborns die each year and another 40,000 babies are
stillborn. Moreover, the country records up 8,000 maternal deaths yearly
with poor quality of care (QoC) as one of the major causes. With the
drastic increase in proportion of women delivering in health facilities
in the last decade, poor quality of care has become a significant and
concerning contributor to maternal and perinatal mortality in the
country.
To address issues surrounding quality of care, UNICEF
embarked on and developed a unique social accountability program that
leverages health care users’ feedback, Mama na Mwana (MnM), to improve
quality of RMNCAH services and contribute to the reduction of maternal,
neonatal and postnatal mortality. Mama na Mwana program promotes health
seeking behavior (better utilization) among pregnant and lactating women
and increases health facilities’ accountability to communities. The
program utilizes mobile phone technology platform (mHealth) as a tool
for collecting clients’ feedback, analyze them to generate
results/themes that are discussed at community level during social
dialogues.
Another promising approach towards improving quality
of care is the Human centered Design (HCD). This approach positions
end-users at the center of service delivery cycle, from design,
implementation, evaluation, and proposition of solution to identified
barriers. Through this approach, end users are empowered to identify and
develop solutions that are context specific and beneficiary centered.
With this understanding mind, UNICEF Tanzania country office plans to
integrate Human Centered Design approach into Mama na Mwana program.
How can you make a difference?
Human
centered design aims to generate/ produce /deliver systems products
including health care services by starting with the
end-users/beneficiaries in mind. Mama na Mwana focus is also
beneficiaries’ empowerment and engagement and for this case, clients
receiving RMNCAH services. Integration of Human Centered Design in
specific points within the Mama na Mwana pathways will increase
efficiency and effectiveness of Mama na Mwana program, prevent
implementation of parallel programs with similar end goal and the
strengthen Mama na Mwana results across the board.
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MAIN OBJECTIVES, DELIVERABLES AND TIME FRAME
Main objectives:
The
overall objective of this consultancy is to support UNICEF Tanzania’s
Health section to develop and implement HCD applied Mama na Mwana
program.
The specific objectives include:
- To provide technical support in the integration of Human Centered Design into Mama na Mwana Program
- To capacitate health care system to implement HCD applied Mama na Mwana program
- To document and disseminate learnings from HCD/MnM integration for implementation at scale
DELIVERABLES AND TIME FRAME
|
SN |
Deliverables |
Expected Delivery Date |
Number of Days |
% of total cost |
|
1 |
Inception report and workplan developed for the whole consultancy |
13th August 2021 |
5 |
4% |
|
2 |
Comprehensive package of HCD applied in the MnM program developed (A report with a program flow visual) |
10th Sept, 2021 |
20 |
16% |
|
3 |
HCD/MnM training manual/guide developed |
8th Oct, 2021 |
20 |
16% |
|
4 |
Capacity building of key stakeholders conducted |
19th Nov, 2021 |
30 |
24% |
|
5 |
HCD/MnM social dialogues conducted |
31st Dec, 2021 |
30 |
24% |
|
6 |
Learnings, including checklist for HCD/MnM integration, documented, and disseminated |
28th Jan,2022 |
20 |
16% |
|
Total |
|
|
125 |
100% |
Specific Tasks of the consultant
The
consultant is expected to support UNICEF Health section with technical
expertise on Human centered Design and work on the following tasks
contributing to the consultancy objectives:
Review of the current MnM programme and development of comprehensive report on HCD integration in MnM pathways
- Develop HCD/MnM training manual and support training of key stakeholders
- Engage and capacitate key stakeholders on HCD and HCD applied MnM program
- Lead implementation of HCD focused social dialogues in Mama na Mwana learning districts
- Compile and share progress reports of HCD integration in Mama na Mwana learning districts
- Document
learnings, develop and share a checklist for stepwise HCD/MnM
integration*Expected date of completion would be highly affected by
COVID-19 pandemic situation. This will be adjusted and updated regularly
depending on the COVID-19 situation and Government’s approvals by
having regular consultation between the consultant and supervisors.
PAYMENT SCHEDULE.
Payments
will be made upon submission and acceptance of the specified
deliverables in the table above under section TASKS, DELIVERABLE AND
TIME FRAME. UNICEF reserves the right to withhold all or portion of
payment if performance is unsatisfactory, if work/output is incomplete,
not delivered or for failure to meet deadlines.
SUPERVISION.
The
Consultant will work under the supervision of the Health Specialist, in
close collaboration with the Health Manager (PHC) and C4D specialist.
EVALUATION PROCESS AND METHODOLOGY.
Proposals
will be both technically and financially evaluated. The technical part
will carry a weight of 75%, in which the consultant will put clear
his/her technical approach to ensure quality attainment of each
deliverable and the consultancy in totality. The financial part will
carry 25% showing proposed budget breakdown of consultancy cost for each
deliverable and eventual total consultancy cost. This will make a total
of 100%.
METHODOLOGY
The consultant will work under
direct guidance of the MNH QoC Health specialist with consultation of
the C4D specialist and overall guidance of the Health manager for
Primary Health Care (PHC). When need arises, the consultant will also
receive specific guidance from other health specialists
within
the section. Furthermore, for smooth implementation and delivery of
expected tasks, the consultant will be required to work closely with
various Government counterparts, development partners and implementing
partners.
Along the same line, the consultant will be
responsible for day to day communication with relevant stakeholders as a
UNICEF representative when necessary to complete her/his tasks. S/he
will be requested to regularly update the progress status to UNICEF team
members by oral or written as appropriate.
LOGISTIC AND LOCATION.
The work will entail travels to Chunya and Mbarali and a total of 15 trips are planned during the consultancy period.
MEDICAL EVACUATION COVERAGE.
The consultant will be required to submit the proof of medical/Health Insurance with medical evacuation coverage.
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,319 POSTS)
To qualify as an advocate for every child you will need to have the following:
- Advanced degree in public health
- Fluency in spoken and written English and Swahili
- Employment experience – 8 years progressively responsible professional work experience at
- global and national level in health- especially Quality Improvement (QI)/QoC. A suitable
- candidate should have experience in the following areas:
- Solid knowledge and experience of working and leading HCD related programs at
- global/national level
- Experience in translating HCD approach into practical programs
- Work experience HRH capacity building/training programs will be an added advantage
- Experience in stakeholder engagement and communication at both, national and subnational levels
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For every Child, you demonstrate…
UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA) and core competencies.
The UNICEF competencies required for this post are…
Builds
and maintains partnerships, demonstrates self-awareness and ethical
awareness, innovates, and embraces change, drive to achieve results for
impact, manages ambiguity and complexity, thinks, and acts
strategically, work Collaboratively with others.
To view our competency framework, please click the link below.
https://www.unicef.org/careers/media/1041/file/UNICEF%27s_Competency_Framework.pdf
UNICEF
is committed to diversity and inclusion within its workforce, and
encourages all candidates, irrespective of gender, nationality,
religious and ethnic backgrounds, including persons living with
disabilities, to apply to become a part of the organization.
UNICEF
has a zero-tolerance policy on conduct that is incompatible with the
aims and objectives of the United Nations and UNICEF, including sexual
exploitation and abuse, sexual harassment, abuse of authority and
discrimination. UNICEF also adheres to strict child safeguarding
principles. All selected candidates will be expected to adhere to these
standards and principles and will therefore undergo rigorous reference
and background checks. Background checks will include the verification
of academic credential(s) and employment history. Selected candidates
may be required to provide additional information to conduct a
background check.
Remarks:
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals
engaged under a consultancy or individual contract will not be
considered “staff members” under the Staff Regulations and Rules of the
United Nations and UNICEF’s policies and procedures, and will not be
entitled to benefits provided therein (such as leave entitlements and
medical insurance coverage). Their conditions of service will be
governed by their contract and the General Conditions of Contracts for
the Services of Consultants and Individual Contractors. Consultants and
individual contractors are responsible for determining their tax
liabilities and for the payment of any taxes and/or duties, in
accordance with local or other applicable laws.
Advertised: 09 Aug 2021 E. Africa Standard Time
Deadline: 23 Aug 2021 E. Africa Standard Time
The post New Job Opportunity UN at UNICEF Tanzania, National Individual Consultant -Human Centered Design (HCD) appeared first on Ajira - Nafasi za kazi Tanzania 2019.
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