New Job Vacancy at Natural Extracts Industries Limited – Chief Operating Officer (COO)
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Natural Extracts Industries Ltd |
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CHIEF OPERATING OFFICER (COO)
ROLE DESCRIPTION
Background
Natural
Extracts Industries Ltd (NEI) is a social enterprise company pioneering
the sustainable flavour manufacturing industry in Tanzania, focusing on
vanilla, cocoa, orange and coffee. The company works in all areas from
cultivation, to post-harvest processing, to value-add manufacturing and
to international sales and marketing. The supply chain currently
integrates over 6,000 farmers from Kilimanjaro, Kagera, Morogoro, Arusha
and Mbeya regions, and through this sourcing model NEI aims to deliver
long-term socioeconomic impact, increasing smallholder household net
income by 50%, on average. The company
is undertaking a Series-A funded growth stage, featuring European and US
market entries (including potential joint ventures), establishing a new
state-of-the-art manufacturing facility and expanding supply-side
volumes.
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Role responsibilities:
The Chief Operating Officer will be
responsible for the following activities with all company operating
entities (e.g., both in Tanzania and Uganda):
Team Management
- Together
with the Managing Director, directing the company, developing strategic
initiatives, managing investor relations, securing growth funding,
managing costs within board-approved annual budgets, ensuring healthy
profits, and having accountability for the effective and efficient
operation of each team and function (sales, production, quality
assurance, supply chain, finance, HR and legal). - Developing and managing each team towards achieving the objectives of each team and the company as a whole.
- Developing
and improving the operational systems, processes and policies for all
teams, optimising their processes and workflows (particularly
cross-cutting processes), enforcing compliance with policies, applying
lean ops/Kaizen principles to reduce wasted time and resources, and
generally optimise the performance of each team. - Developing the capacity and capabilities of all staff, both informally and through the formal performance management process.
Process & Operations Management
- Ensuring
excellence in the management of the production, quality assurance,
logistics and supply chain teams, particularly in regards to the vanilla
and cocoa value chains, and manufacturing thereof, and ensuring all
short and long term company and team objectives are met and underlying
risks mitigated. - Support all teams in:
○
Procuring, cost-effectively, adequate equipment, consumables and raw
materials (e.g., raw vanilla and cocoa, production consumables,
ancillary equipment & spares, technology systems, lab materials,
etc.);
○ Improving the supply of key raw materials (e.g., vanilla,
cacao), in terms of increased quality, volumes, productivity and land
under cultivation, in a cost-effective manner; ○ Ensuring outstanding
company reputation and quality of service with all relevant stakeholders
(farmers, government authorities, customers, donors, investors);
Taste the Origin
- Managing
technology solutions, and related reporting and analytics, e.g., for
mobile-enabled field team management, inventory management, workflow
enhancements, etc; - Ensuring the company monitors and meets social impact indicators and targets, including indirect beneficiaries;
- Supporting
the teams for certification of, and compliance with, national and
international standards (e.g., regulatory, occupational safety, food
safety, organic, kosher, halal, etc); - Ensuring continual operational improvement (e.g., Kaizen, lean ops);
Compliance, Internal Controls & Audit
- Supporting
internal service functions (Finance, HR and Legal) in adhering to, and
improving upon, the company’s policies and procedures, particularly in
regards to strategic growth (new initiatives and international
expansion), internal controls and regulatory compliance (e.g., Labor,
Immigration, TRA, NEMC, EPZA, Municipal and District bylaws, Crop
Boards, various Ministries, Bank of Tanzania, Fair Competition
Commission, etc); - Assisting in the execution of said policies
and procedures, including, for example, recruitment, employee relations,
grievances, inventory control, etc; - Auditing adherence and
compliance with internal controls across all teams, departments,
divisions, subsidiaries and related companies; - Reviewing and
ensuring correctness of financial and operational reports to team leads,
management, the Board of Directors, shareholders, other
investors/financiers and donors; ● Supporting the management of any
subsidiaries, holding companies and franchise companies, both within
Tanzania and abroad.
Government Relations
- Leading
the continual engagement of government authorities, supporting and
representing all teams who deal with regulatory and compliance topics; - Providing
input to government ministries and regulatory bodies in respect of the
Company’s primary value chains and how these can be positioned and
strengthened within the global competitive context; - Staying
abreast of updates on government policies and legislation, particularly
monitoring publications in Tanzania’s Official Gazette; - Raising the profile of the company at national level, e.g., by engaging with relevant ministries.
Strategy & Funding
- Setting
the strategic direction of the company (together with the MD) and of
the constituent teams (together with team leads), developing strategic
initiatives, securing funding for such initiatives, and ensuring
completion and effectiveness of such initiatives, as will benefit
stakeholders including the organisation as a whole, suppliers (e.g.,
farmers and processors), investors and shareholders, and ultimately the
regional economy; - Assisting the MD in securing all manner of
growth funding to achieve the company’s vision and mission, analysing
financials and operational data, and writing investor and donor
reports/proposals
Other
- Following up on meetings and with external contacts to assist the Managing Director and Board Directors;
- Assisting in the preparation of general paper work for submission to
government entities, parastatal organisations, investors, donors and
other parties, as may be needed by the Company; - Any other
duties as may be required from time to time by the Managing Director or
Board Director(s), and to assist peers and other team leads/officers as
needed
Desired Competencies:
- The ideal candidate will have the following qualifications and competencies:
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Minimum criteria:
- Undergraduate
degree or equivalent in Engineering or Science, with a Masters in
Business Administration, Finance, Economics, Operations Management or
equivalent. - At least 10 years of experience, preferably 15, in
executive-level management positions, including significant experience
at a multinational company; - Expertise in agribusiness,
outgrower networks, Information and Communication Technologies (ICT),
engineering (mechanical, process, chemical), manufacturing, and/or food
technology; - Exceptional organisational skills, able to manage and move forward multiple projects/initiatives simultaneously;
- Excellent
interpersonal skills, able to relate to multiple foreign cultures, and
manage people effectively in difficult circumstances; - Outstanding
ability to negotiate effectively with all stakeholders, including
customers, contractors, farmers, farmer associations, service providers,
agents, government (all levels), donors, investors, shareholders,
directors and staff; - Outstanding communication skills, both
spoken and written, in both English and Swahili; - Highly proficient
with general computer productivity packages such as Microsoft Office,
Google G Suite and ERP systems; - Demonstrated strong leadership,
able to inspire and influence others, set their teams’ strategy and
lead their work independently; - A passion for economic development, social impact and data-driven decision making.
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Expressions of interest
If you would like to apply for this role, please contact us at hr@nei-ltd.com , including your CV and a brief cover letter by 31st July, 2021.
Natural
Extracts Industries is an equal opportunity and affirmative action
employer whereby we do not engage in practices that discriminate against
any person employed or seeking employment based on race, color,
religion, sex, sexual orientation, gender identity, national or ethnic
origin, age, marital status, physical disability or any other
characteristic protected under applicable law.
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