New Job Opportunity MUSOMA at National Bank of Commerce (NBC) – Business Development Manager

National Bank of Commerce

Jobs in Tanzania 2021: New Job Vacancies at National Bank of Commerce (NBC) 2021

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AJIRA MPYA TANZANIA 2021 | NAFASI MPYA ZA KAZI 2021

Position: BUSINESS DEVELOPMENT MANAGER
Location: Musoma  Branch NBC
Type: Full time
Job ID: R-15918295

Overview
NBC
is the oldest serving bank in Tanzania with over five decades of
experience. We offer a range of retail, business, corporate and
investment banking, wealth management products and services.

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Job Summary
The main purpose is to drive Loan and
Advances, Deposit and alternative product growth at branch. This entails
managing of all Sales Activities, Supporting, monitoring and training
of Branch Sales Officers in all the respective branches.
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Job Description​

Accountability ; Business Soliciting – Acquisition/Recruitment

• Customer acquisition /recruitment
• Visit existing customer frequently
• Ensure all the customer acquisition point are working perfectly all the time

To enhance customer experience ensure branches are perfect executing the following:

• Account opening Account maintenance Loan on boarding Digital on boarding Digital activation and usage
• Identify areas / sector relevant for business growth in their locality
• Identification, soliciting, KYC and risks review of potential customers and approach them to open account
• Work with Business Development Partner to initiate development of relevant products to the particular locality
• Consistently
  give feedback to Head of Customer Network on the performance of
  different products and services at respective branches
• Engage
  with Corporate and Institutional Banking (CIB) and Business Banking (BB)
  departments to understand retail opportunities from their clients (One
  Bank Concept)
• Address the customer queries in relation to business matters

Accountability ; Deposit Mobilization

• Proactively understanding the business dynamics in the locality and take advantage to grow deposit.
• Supervise all the deposit mobilization campaign in branches
• Proactively and continuously solicit deposits from all clients of the Bank to meet Bank’s deposit targets
• Proactive following of activities identified on the branch activity calendar

Accountability ; Cross selling

• Cross
  sale of all bank products – Mobile phone Banking, Internet Banking,
  Agent Banking products, Insurance Products, all Deposit Products, Loan
  products FX, Transfer, etc.
• Collection of market intelligence information local competition, products and levels of service

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Accountability ; Relationship Management

• Drive customer engagement activities in branches
• Going out to interact with Bank’s clients/potential clients in order to win their confidence and create customer loyalty
• Identifying
  potential clients and strategizing to add them to the list of NBC
  customers through informative meetings and product discussions
• Developing,
  building and maintaining long term relationships with all segmented
  customers by listening to them, problem sharing and joint solution
  finding
• Manage customer business contacts, participate in
  corporate customer social occasion and manage all aspects of
  interactions, the bank has with its customers.
• Maintenance of business acquired to ensure customer activeness and reduce churn

Accountability ; Reports, Monitoring & Turnaround

• Maintain database of High net worth customers in the branch.
• Monitoring of branch business growth through KPI
• Loan turnaround time for loans and recovery support
• Responsible for PAR and NPL of the Branch retail loans
• Providing inputs and reports to Stressed Asset Management Units and facilitate recovery efforts at the Branch level

Accountability ; Coaching and Mentoring

• Coach and mentor the branch Sales team on regular basis
• Monitor and report performance as per agreed KPIs

Other duties

• Participate in branch budgeting of all Sales related activities
• Carried out other duties as assigned by the Branch Manager.
• Prepare various reports and business proposals for management approval

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Qualifications

• Bachelor’s
  Degree – Business, Commerce and Management Studies, Commercial mindset –
  Junior (Meets some of the requirements and would need further
  development), Customer Excellence – Service Delivery (Meets all of the
  requirements), Digital familiarity (Meets all of the requirements),
  Effective communication – Basic (Meets all of the requirements),
  Experience in a similar environment, Openness to change (Meets some of
  the requirements and would need further development), Product and/or
  Service Knowledge (Meets all of the requirements), Sales Management
  (Meets some of the requirements and would need further development)

Deadline: 29th July, 2021.

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