Job Vacancy at Alistair Group: Head of Clearing & Forwarding
Do you want to be responsible for the growth of a highly profitable import & export business? Do you have experience running a team in Freight Forwarding and have what it takes to take on the top role?
We are looking for a strong leader (not a manager), someone who solves problems and is comfortable working with and solving problems with clients as well. We are constantly learning and evolving like to work with people with a similar growth mindset.
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If this sounds like you, please have a look at the description below, we’d love to hear from you about your experiences and how you brought innovation and growth to a business
Role reports to – MD & Directors
- Lead & coordinate a team of 23 people – recruit, performance manage & take responsibility for
- Vet & manage subcontractors (clearing agents, air and sea carriers, local distribution road transporters)
- Develop systems with our internal technology team and improve on or create new processes
- Providing a single point of contact between the F+C team and the Road Freight team during times of stress in the supply chain
Responsibilities:
- Formulate business strategy with others in the executive team
- Design policies that align with overall strategy
- Implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention
- Oversee the implementation of technology solutions throughout the organization
- Evaluate risk and lead quality assurance efforts
- Oversee expenses and budgeting to help the organization optimize costs and benefits
- Mentor and motivate teams to achieve productivity and engagement
- Report on operational performance and suggest improvements
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