New Job Vacancy at Citi Bank Group Tanzania – Funds Transfer Document Analyst
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| Citi Bank Tanzania |
Citi
Job ID 21301423
Location: Dar es Salaam, Dar es Salaam, Tanzania
Overview
Overview
Acting as the functional heart of our business,
Operations makes everything work on time and on target, in a world that
demands lightning-fast transaction speeds, pinpoints execution accuracy
and full visibility. It ensures global transactions flow smoothly around
the clock, wherever we do business. Without it, the daily clearance,
settlement and execution of a trillion dollars’ worth of trades and the
weekly movement of tens of billions of dollars in dozens of world
currencies would come to a complete standstill.
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Success Profile
You’ll
have strong communication, planning and organizational skills which
will benefit you and the team. Our teams need individuals who can
research, process, and interpret large amounts of information everyday
which will allow you to make ethical decisions with integrity
- Analytical
- Adaptable
- Logical
- Quick-thinking
- Multi-tasker
- Efficient
Responsibilities
The
Doc Support Specialist performs relatively complex assignments. Has
direct impact on the business by ensuring the quality of the tasks or
services provided. Works under little to no direct supervision. May
service an expansive and/or diverse array of products/services. Applies
working knowledge of technical and professional principles and concepts
and in depth knowledge of team objectives. Understands how assigned
duties contribute to the work of the team/unit and how the units
coordinate their efforts and resources to achieve the objectives of the
function. Ensures the quality and service of self and others. May
recommend new options to enhance productivity in accordance with
guidelines. Requires tact and diplomacy when exchanging complex or
sensitive information with others. Is sensitive to audience diversity.
Basic knowledge of the organization, the business and its policies
required. Typically responsible for resolving basic to moderately
complex problems based on practice and precedence. Able to assess
applicability of similar experiences and evaluate options under
circumstances not covered by procedures.
Responsibilities:
- Analyze and monitor workload on a daily basis.
- Research items and assist customers.
- Coordinate workflow activities, train team members under the direction of Document Control Supervisor.
- Coordinate
and perform quality control, checks and reviews operation procedures to
ensure compliance to company policy & procedures. - Process
and monitor core functions and problem issues that arise in the flow of
work within the department, utilizing other resources to which the staff
generally does not have access (internal/external contacts and
systems). - Monitor daily incoming mail volume throughout the day
to ensure appropriate coverage is provided within each function of the
department. - Monitor all incoming workload to ensure appropriate
coverage is provided to effectively manage volumes and avoid backlogs or
delays. - Ensure that applicable service level agreement deadlines are met for the incoming volumes and requirements of the department.
- Prepare reports for management based on the production and quality of the unit on a daily and monthly basis.
- Recommend procedural changes or improvements to management, as deemed appropriate.
- Cross train representatives in all areas of the operation.
- Provide
feedback on employee performance to the Unit Supervisor. Assist
Supervisors or Managers with special projects and / or reporting. - Appropriately
assess risk when business decisions are made, demonstrating particular
consideration for the firm’s reputation and safeguarding Citigroup, its
clients and assets, by driving compliance with applicable laws, rules
and regulations, adhering to Policy, applying sound ethical judgment
regarding personal behavior, conduct and business practices, and
escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-4 years relevant experience
- Previous related experience preferred
- Understand
business procedures, business products, processes and computer systems.
– analytical, possessing advanced skills in Microsoft Excel spreadsheet
management;
Education:
- University degree or High School diploma or equivalent from a recognized Institution
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,319 POSTS)
This
job description provides a high-level review of the types of work
performed. Other job-related duties may be assigned as required.
—————————————
Job Family Group:
Operations – Core——————
Job Family:
Document Support——————
Time Type:
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Citi is an equal opportunity and affirmative action employer.
Qualified
applicants will receive consideration without regard to their race,
color, religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
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Citigroup
Inc. and its subsidiaries (“Citi”) invite all qualified interested
applicants to apply for career opportunities. If you are a person with a
disability and need a reasonable accommodation to use our search tools
and/or apply for a career opportunity review Accessibility at Citi.
View the “EEO is the Law” poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
The post New Job Vacancy at Citi Bank Group Tanzania – Funds Transfer Document Analyst appeared first on Ajira - Nafasi za kazi Tanzania 2019.
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