Saturday, April 10, 2021

New Job Vacancy Dodoma Central Zone at NMB Bank Plc – Relationship Manager, Private Banking

Tanzania Jobs Portal - Career
NMB Bank Plc
Jobs in Tanzania 2021: Job Vacancies at NMB Bank Plc 2021

Relationship Manager, Private Banking – Central Zone (Dodoma)
Reporting Line:
Zonal Manager (Administratively) & Senior Coverage Manager (Functionally)
Location: Central Zone (based in Dodoma)
Job Purpose
To
help and advice clients, grow private segment within the assigned zone
through sustaining customer satisfaction. Retain existing customers and
generate additional business; acquire customers through various sales
activities.
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Main Responsibilities

  • Portfolio growth (Assets, Liabilities, Investment products and Insurance) through customer visits, sales and retention.
  • Track Portfolio trend and take action on any abnormalities observed.
  • Customer retention, maximizing benefit from customers through cross-selling relevant NMB products in the segment.
  • Minimization of exposures and impact of risks while adhering to KYC, AML in managing the portfolio.
  • Manage
    customer expectations through effective queries, complaints and
    correspondences handling in a timely manner as per service operating
    standards.
  • Coach bank employees (Private Banking Relationship
    Officers/Tellers) on how to handle Private banking clients in the
    zone/branch assigned.
  • Ensure an effective call program is
    maintained on all allocated relationships and prospects. The calls
    should be recorded and filed.
  • Keep abreast of the rapid pace of
    product/service development, suggest possible best solutions for
    improving offerings to Private banking clients.
  • Organize/suggest
    quarterly events for customers within the region for more effective
    engagement and relationship enhancement in order to improve the NMB
    brand image in the market for the purpose of growing business.
  • Conduct initial screening interview with prospective clients and maintain familiarity with customer’s relevant documents.

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Knowledge and Skills

  • In-depth understanding of the bank products, operations, regulations and specific markets for Private banking clients.
  • Understanding of the private banking clients needs and ability to come up with proper solutions.
  • Sound financial knowledge, thorough information of NMB various offerings.
  • Customer Relationship management.
  • Report writing.
  • Excellent communication and listening skills.
  • Presentation skills.
  • Good sales and negotiation skills.
  • Credit skills.

Qualifications and Experience

  • Bachelor’s degree or its equivalent in business related studies.
  • Minimum 3 years of experience in Relationship Management of High-net worth clients.
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NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,475 POSTS)

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Please
be advised that if you are not contacted within 14 working days of the
advert closing date then you have not been shortlisted.
“NMB Bank
Plc does not charge any fee in connection with the application or
recruitment process. Should you receive a solicitation for the payment
of a fee, please disregard it”.
Application deadline: 24th April 2021

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