New Job Vacancy at UNICEF Tanzania – Individual National Consultant: U-Report Safeguarding Consultant | TZ JOB CONNECTION : Tanzania Jobs Connection , Nafasi Za Kazi 2019, Ajira Mpya 2019, Mabumbe Jobs,

UNICEF

Jobs
in Tanzania 2021: New Job Opportunities United Nations at UNICEF, 2021

Individual National Consultant: U-Report Safeguarding Consultant
Job no: 538484
Contract type: Consultancy
Level: Consultancy
Location: Tanzania,Uni.Re
Categories: Consultancy, Innovation
UNICEF
works in some of the world’s toughest places, to reach the world’s most
disadvantaged in order children to save their lives, to defend their
right and to help them fulfill their potential.
Across 190
countries and territories, we work for every child, everywhere, every
day, to build a better world for everyone and we never give up.
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For every child, Innovation
In
Tanzania there are over 200,000 U-Reporters engaging with U-Report
polls, bots and quizzes. U-Reporters turn to U-Report Tanzania to seek
guidance and rely on U-Report to provide accurate and timely information
on varied topics including WASH, Education, Child Protection,
Nutrition, Health and AIDS. In Tanzania there are various chatbots
available to U-Reporters and through experience the programme has learnt
that users may try to get additional help on subjects by messaging the
chatbot potentially disclosing personal information.

How can you make a difference?
The
UNICEF GBVIE team in partnership with EAPRO have secured funding to
support the implementation of improved safeguarding measures for UNICEF
Tanzania Chatbots. In order to implement the safeguarding measures,
UNICEF Tanzania will require additional human resources under the form
of an individual consultant to assist in the implementation of the
planned activities. The individual consultant will play a role in
reviewing U-Report’s chat bot content ensuring that all chatbots
provide:

An improved onboarding experience which better manages expectations of what chatbots can/can’t do,
Simple measures to detect keywords and expressions indicative of GBV disclosures,
Discrete,
simple responses which acknowledge the user and give them the option to
view contact details for appropriate external organizations.
Implementation of a simple ‘safety’ keyword which users can input at any time for information on support organizations.

The
consultant will support the Innovation team to coordinate and implement
the activities that lead to the safeguard of U-Report chat bots by
completing the following:
1. Identification & Engagement with GBV service provider

Jointly
with UNICEF Tanzania relevant programme sections map and engage with
potential GBV partners who could provide support services;
Organise
meetings and/or workshop sessions with identified key GBV partners to
disseminate programme information and monitor progress of activities;

2. Revision and localization of key expressions

In
coordination with UNICEF relevant sections and GBV partners, review
U-Report Chatbot content and incoming messages to identify key words
that may indicate disclosures;
In coordination with UNICEF
relevant sections and GBV partners, review key words and phrases shared
and localize key expressions to the Tanzanian context
Translate
key expressions and chatbot content as requested and prepare bilingual
editions of the chatbots (Kiswahili and English)

3. Usability testing

Conduct a focus group discussion or workshop with key subject specialists to pretest the content developed.
Conduct a focus group discussion or workshop with U-Reporters and U-Report champions to test the chatbots and content developed
Document key activities, lessons learnt and best practices

4. Monitoring of safeguarded bots rollout

Support in the identification of relevant monitor indicators to create monitoring dashboards;
Analyse monitoring data and prepare monitoring reports as required

PAYMENT SCHEDULE
Payments
will be made upon submission and acceptance of the specified
deliverables in the table above under section TASKS, DELIVERABLE AND
TIME FRAME. UNICEF reserves the right to withhold all or portion of
payment if performance is unsatisfactory, if work/output is incomplete,
not delivered or for failure to meet deadlines.

METHODOLOGY
The
consultants will report to the UNICEF Tanzania Innovation Officer under
the overall supervision of the UNICEF Tanzania Knowledge Management
& Innovation Specialist.

To qualify as an advocate for every child you will have:

University
degree in a relevant field such as law, social sciences, humanities,
international relations, IT, communications/journalism, or a similar
field;
Experience in youth outreach and digital-led youth engagement experience;
Knowledge and understanding of U-Report platform;
Understanding of principles of youth participation and user-centered design;
Awareness of trends in youth digital participation and social media communication;
Fluency in written and spoken English and Swahili;
at least one (1) year of previous working or volunteer experience in a development organization;
Tanzanian national

For every Child, you demonstrate:
The
UNICEF competencies required for this post UNICEF’s competences are
builds and maintains partnerships, demonstrated self-awareness and
ethical awareness, innovate and embraces change, drive to achieve
results for impact, manages to achieve ambiguity and complexity, thinks
and acts strategically and works collaboratively with others.

To view our competency framework, please click here
UNICEF
is committed to diversity and inclusion within its workforce, and
encourages all candidates, irrespective of gender, nationality,
religious and ethnic backgrounds, including persons living with
disabilities, to apply to become a part of the organization.

UNICEF
has a zero-tolerance policy on conduct that is incompatible with the
aims and objectives of the United Nations and UNICEF, including sexual
exploitation and abuse, sexual harassment, abuse of authority and
discrimination. UNICEF also adheres to strict child safeguarding
principles. All selected candidates will be expected to adhere to these
standards and principles and will therefore undergo rigorous reference
and background checks. Background checks will include the verification
of academic credential(s) and employment history. Selected candidates
may be required to provide additional information to conduct a
background check.

Remarks:
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
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Individuals
engaged under a consultancy or individual contract will not be
considered “Staff members” under the Staff Regulations and Rules of the
United Nations and UNICEF’s policies and procedures and will not be
entitled to benefits provided therein (such as leave entitlements and
medical insurance coverage). Their conditions of service will be
governed by their contract and the General Conditions of Contracts for
the Services of Consultants and Individual Contractors. Consultants and
individual contractors are responsible for determining their tax
liabilities and for the payment of any taxes and/or duties, in
accordance with local or other applicable laws.
Advertised: 05 Mar 2021 E. Africa Standard Time
Deadline: 14 Mar 2021 E. Africa Standard Time