New Job Vacancy at Airtel Tanzania PLC – Airtel Money Manager : Merchant Pay & B2B | TZ JOB CONNECTION : Tanzania Jobs Connection , Nafasi Za Kazi 2019, Ajira Mpya 2019, Mabumbe Jobs,

Airtel Africa Limited

Jobs in Tanzania 2021: New Job Vacancies at Airtel Africa
Limited 2021

AJIRA TANZANIA 2021 | NAFASI ZA KAZI 2021 | NAFASI ZA KAZI AIRTEL | AJIRA MPYA TANZANIA AIRTEL

About us
Bharti
Airtel Limited is a leading global telecommunications company with
operations in 20 countries across Asia and Africa. Headquartered in New
Delhi, India, the company ranks amongst the top 3 mobile service
providers globally in terms of subscribers.

In India, the company’s
product offerings include 2G, 3G and 4G wireless services, mobile
commerce, fixed line services, high speed DSL broadband, IPTV, DTH,
enterprise services including national & international long distance
services to carriers. In the rest of the geographies, it offers 2G, 3G
and 4G wireless services and mobile commerce.
Bharti Airtel had over 335
million customers across its operations at the end of August 2015. To
know more please visit, www.airtel.com
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Airtel Money Manager : Merchant Pay & B2B
Location: Dar es Salaam, Tanzania
About the job
About us
Airtel Tanzania PLC is one of the
leading providers of telecommunications and mobile money services with
operations across Tanzania. Headquartered in Dar es Salaam, Airtel
Tanzania ranks amongst the top 3 mobile services providers in Tanzania
in terms of subscribers. Airtel Tanzania offers an integrated suite of
telecommunications solutions to its subscribers, including mobile voice ,
data services as well as mobile money services both nationally and
internationally. Airtel Tanzania aims to continue providing a simple and
intuitive customer experience through streamlined customer journeys.

Airtel
Tanzania PLC was launched in October 2001 and is Tanzania’s most
innovative mobile phone operator, which has introduced many “firsts” in
the telecommunications sector.

Role Purpose
Airtel
Tanzania PLC is looking for a suitable candidate for the Airtel Money
Manager : Merchant Pay & B2b. Airtel Money Manager : Merchant Pay
& B2B will be responsible for formulating and executing Airtel Money
Ecosystem and Revenue Design, Formal Merchant Recruitment (such as
Restaurants, Bars, Hotels, Petrol, Supermarkets, National Chains),
Informal Recruitment (outsourced), Online Merchants Recruitment,
Alternative Merchant channels (including Interoperability), Master-Pass
implementation, APP and USSD experience for merchants, Merchant Portal
& Master/Child Design, Merchant Revenues Drive – Wallet2Bank, Buy
Airtime, Pay Bills, P2P, Pay Salaries and building key enterprise
customer relationships, identifying business opportunities , development
of a strong enterprise product centered on customer needs and
underpinned by strong commercial analysis as well as developing the
pipeline of new enterprise solutions.

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Key Responsibilities ;
1.Establish
the business development strategic direction while identifying and
tapping into opportunities for Airtel Money enterprise products;

Grow
Airtel Money’s revenues, transactions share, customer market share and
margins in Customer to Business (C2B), Business to Business (B2B),
wallet to bank (W2B), Merchant Pay, buy Airtime, Pay Salaries, P2P and
any other relevant products to achieve Airtel’s ambitious growth.
Manage
the end to end business development process for all opportunities
including initial customer communication, on-site presentations, Request
for Information (RFI) response, multi-day customer workshops, Request
for Proposal (RFP) submission, negotiation and deal signing.
Review
existing products and services regularly to improve enterprise customer
experience and develop tactical plans to stimulate increased usage.
Prospect and acquire potential enterprises as strategic Airtel Money partners.
Plan and coordinate the implementation of business plans and penetration of new opportunities

2.Drive superior commercial results and financial returns;

Ensure
delivery of all financial targets including revenue & margin.
Represent Airtel’s position and vision in Tanzania Corporate and
Emerging market communities.
Lead and drive engagement with the
multi-level, cross-functional stakeholders – Airtel Group, Airtel
Tanzania, Airtel Business to strengthen commercial and financial
analysis in roadmap decision and implementing enterprise products &
enablers.
Develop the respective business cases required to approve the delivery of new products and services for the enterprise segment.
Support
the team’s market research and competitive positioning analysis
together with Airtel Business sales, marketing and product development
teams.
Review and enhance the defined prices (tariffs) for new
& existing products/ interconnect (inter-operability), settlement
for national &international agreements/ Value Added
Services/Bundling Products taking into account internal costs,
competition, regulation, and market constraints.
Liaise with finance to negotiate pricing with vendors and revenue share with partners.
Analyze market trends, technology trends in mobile financial services planning.

3.Oversee the development of a strong product strategy for the Airtel Money enterprise proposition;

Lead
the Airtel Money enterprise proposition for the growth of Airtel Money
in Tanzania, including the management of commercial, contractual and
regulatory work streams.
Proactively research and investigate
functionality suitable for the local market, understand prospective
enterprise customers’ needs and discuss with key stakeholders to obtain
buy-in and develop a strategic enterprise product proposal using all
relevant information.
Define use cases, product design and
product requirements for customization to meet specific enterprise
customer needs and liaise with the technical team to ensure correct
implementation.
Provide market feedback to Airtel leadership
regarding competitive offerings, prospect needs and generate product
development ideas.
Work with the Group and Tanzania teams and
leadership to develop the relevant path to launch and scale (products
& service, distribution, business processes, contracts, compliance).
Work closely with marketing to identify appropriate go to market messaging for specific business sectors.
Manage
the Airtel Money enterprise services development roadmap working with
all technical and commercial teams with the aim of launching approved
services.
Work together with business analysts and solution
architects in order to design, configure and deliver the Airtel Money
systems, products and services to meet customers’ requirements and
deadlines, including 3rd line support for after sales service levels.

4.Forge strategic partnerships;

Work
closely with Supply Chain Management to Prospect, Identify and acquire
potential vendors, platform & service providers as strategic Airtel
Money partners.
Work out joint go-t0-market plans and set out
clear KPIs for the identified suppliers while monitoring and evaluating
performance
Manage an outsourced channel of business partners in
order to expand penetration of our Airtel Money services including
developing the sales and commission models used to incentivize and
remunerate these partners.
Develop a partners’ strategy and engagement model for Airtel Money
Maintain
current knowledge of technologies, products, services, methods and
applications and implement new approaches and practices as required
through partners

5.Coordinate effective internal and external operational support of Airtel Money enterprise customers ;

Develop
service level agreements (SLAs) with internal shared services – Sales,
Marketing, IT, Customer Service and Network sections and ensure
adherence to the set standards.
Track and monitor performance of
shared services sections to ensure set targets are met, e.g. sales,
marketing, usage and retention initiatives, advertising, sales,
marketing technical support, supply chain, legal and regulatory and
customer service.
Develop service level agreements (SLAs) with
external partners, integrators, aggregators and ensure adherence to the
set standards and superior enterprise customer experience

6.Team and stakeholder engagement;

Champion the development and maintenance of effective relationships with businesses/enterprises across Tanzania and beyond.
Independently represent Airtel Money at industry events, including round tables, speaking forums and new business events.
Manage
a team of Business Development Executives to drive the increase of
usage of Airtel Money products and services within the Enterprise,
Banking, Business and Government sectors as well as into the development
partner organizations such as NGOs and global donor agencies.
Manage
an outsourced channel of business partners in order to expand
penetration of our Airtel Money services including developing the sales
and commission models used to incentivize and remunerate these partners.
Provide
required product reports as input to the Airtel money weekly, monthly
report, including roadmaps and performance against target dates.
Undertake talent and performance management of the Airtel Money business development team.

Qualifications and Experience;

A Bachelor’s degree Business , Marketing, Finance ,Sales ,Commerce or any other related field
Master’s in Business Administration would be a preferred additional qualification
Professional qualification: PRINCE 2 or PMP Certification is an added advantage
3-7
years’ relevant experience in a management role within an Enterprise
Sales environment in Financial Services having being exposed to all
disciplines
Mobile Money product experience preferred
Proficiency with MS Office suite (Excell, word,powerpoint )
Excellent negotiation skills – proven track records of successfully pitching for new business.
Excellent Communication Skills
Self motivated, enthusiastic, energetic
Commercially astute – solid understanding of market, competitor & customer

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Deadline for receiving applications is 15th March 2021.
Please
be advised that if you are not contacted within 14 working days of the
advert closing date then you have not been shortlisted.
“Airtel
Tanzania Plc does not charge any fee in connection with the application
or recruitment process. Should you receive a solicitation for the
payment of a fee, please disregard it”.