New Job Opportunity at Britam Insurance Tanzania – Human Resource Manager
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Britam Insurance Tanzania |
AJIRA TANZANIA 2021 | NAFASI ZA KAZI 2021
Human Resource Manager-Tanzania – (2100000M)
Job Purpose and Key responsibilities
Job purpose
The role holder will be responsible for planning, directing and
coordinating human resource programs, policies and activities in the
respective country business. This includes recruitment and retention,
talent management, performance management, succession planning, learning
and development and employee relations.
The role will have a dual reporting line to both the country Chief Executive Officer and Director, Human Resource.
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Key responsibilities
- Strategy definition, development and implementation in line with the overall HR strategy and the Country Business Strategy;
- Enhancing
the right culture and creating ownership of the organization’s values,
vision and mission and lead the business culture change initiatives in
line with business goals and benchmark best practices; - Design
and execution of annual action plans and human resource related budgets
in line with company human resource strategy and direction; - Plans,
directs, supervises, and interprets human resources policies and
procedures including managing employee welfare issues for the respective
country business; - People champion by monitoring the achievement
of the business action plans against human resource milestones and key
performance indicators such as employee engagement, productivity and
quality of workplace; - Alignment of work structures within the
business, for example, job descriptions, organisation structures,
processes and operating systems; - Alignment of training and
development needs across the country as well as develop, train, coach,
motivate and evaluate for both management and functional staff to
achieve highest levels of performance; - Influence country
management on people issues by implementing employee development
initiatives and career development activities; - Administers staff benefit schemes including Group Medical, Group Pension and Group Life Insurance;
- Ingrain
the performance management culture and administering the performance
aide through using the balanced scorecard methodology; - Execute
the entire recruitment and on boarding process and activities, e.g.
approvals, advertisement, shortlisting, interviewing, negotiation,
contract management and induction; - Conducts exit interviews to identify reasons for employee separation from the company;
- Ensures the maintenance of up-to-date personnel records and statistics, both physically and online;
- Prepares monthly reports to the CEO and Group office; and
- Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
Key Performance Measures
- Employee Engagement index;
- Cost to Income ration;
- Productivity of Staff;
- Quality of workplace; and
- Manager Promoter Score.
Working Relationships
Internal Relationships:
- Accountable to the Country Chief Executive Officer and Director, Human Resources; and
- Required to liaise and work closely with the other business heads as may be necessary
External Relationships:
- Labor Law organizations
- Unions
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Knowledge, experience and qualifications required
- Bachelor’s degree in Social Sciences, Human Resources or related field. Masters is an added advantage;
- Post graduate diploma in Human Resources Management;
- 6 – 8 years’ experience in Human Resources; 2-3 years should be in a managerial position
- Experience within financial services industry or a service industry;
- Proficient in HR management systems; and
- A Tanzanian national is preferred.
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Essential Competencies
- Deciding and Initiating Action: Ensures,
key organisational objectives are met, takes responsibility for
decisions, actions, projects and people while focusing on achievement of
strategic results; takes initiative and works under own direction;
initiates and generates activity; makes quick, clear decisions with
limited information available which may include tough choices or
considered risks; decisions and actions takes into account possible
impact on all parts of the business. - Leading and Supervising:
Provides the business with a clear direction based on the overall
strategic intent of the organisation; motivates and empowers others with
a clear sense of purpose; creates a positive organisational climate
that fosters learning and development; acknowledge high potential
talent; sets and articulates the vision and values through own personal
behavior. - Relating and Networking: Easily establishes, as
well as assists others in building good relationships with customers
and staff across all departments, inside and outside of the
organisation; relates well to people at all levels; facilitates the
resolutions of conflict and manages disagreements with tact and
diplomacy. - Persuading and Influencing: Gains clear
agreement and commitment from others by persuading, convincing and
negotiating to the benefit of the organisation, promote the
organisational strategy during conversations; makes effective use of
political processes to influence and persuade others; promotes ideas on
behalf of oneself, the department or the organisation; makes a strong
personal impact on others; takes care to manage the organisation’s
impression and brand on others. - Formulating Strategies and Concepts:
Works strategically to realize organisational goals; sets and develops
organisational strategies; identifies, develops positive and compelling
visions of the organisation’s future potential; takes account of a wide
range of issues across, and related to, the organisation; encourage
others to take a strategic and long term view in terms of the
organisation’s future; communicates the organisational strategy, vision
and objectives effectively across all levels of the organisation.
Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 18-03-2021
Unposting Date: 01-04-2021
Number of Openings: 1
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