New Internship Opportunities at Computer Centre Tanzania Limited – Service Desk
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| Computer Centre (T)Ltd |
Jobs in Tanzania 2021: Job Vacancies at Computer Centre Tanzania Ltd 2021
Service Desk Intern
DESCRIPTION: – SERVICE DESK INTERN
PROFILE:
The Service Desk (SD) Intern will be a member of a team providing a
customer sensitive and responsive support, fault resolution and advice
service, which ensures the maximum availability, performance and
utilization of information systems by the directorates customers /
clients.
Recommended:
PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 – 2019. CLICK HERE!
The
SD Intern will be responsible for ensuring a systematic, disciplined
and analytical approach to problem solving and ensuring agreed ajira procedures and standards are met whilst maintaining Customer Satisfaction.
DESCRIPTION: – SERVICE DESK INTERN
PROFILE:
The Service Desk (SD) Intern will be a member of a team providing a
customer sensitive and responsive support, fault resolution and advice
service, which ensures the maximum availability, performance and
utilization of information systems by the directorates customers /
clients.
Recommended:
PAST PAPERS ZA DARASA LA 7 MPAKA FORM SIX | NECTA AND MOCK EXAMS 1988 – 2019. CLICK HERE!
The
SD Intern will be responsible for ensuring a systematic, disciplined
and analytical approach to problem solving and ensuring agreed ajira procedures and standards are met whilst maintaining Customer Satisfaction.
Read Also:
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,275 POSTS)
SKILLS/QUALIFICATIONS:
- Bachelor’s
Degree or Advanced Diploma in Business Administration, Information
Technology or equivalent work experience preferred - Experience in operations management/monitoring role.
- Understanding of service desk and service delivery.
- Proven
interpersonal skills particularly in the area of client management,
strong communication and resource planning abilities. - Ability to adapt and learn the relevance and potential impact of emerging technology improvements.
- Strong work plan and self-development skills, Team interactions & Soft Skills
- Excellent Communications skills written/verbal and excellent Logical & analytical skills
- Basic understanding of computing systems, networking issues/systems administration.
- Must have a GPA of 3.5 or above
- ITIL certification or work experience on any ITIL based service desk tool will be an added advantage.
Recommended:
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Questions and It’s Best Answers plus Examples. Click Here!
How to apply:
Please send your CV’s to hr.admin@cctz.co.tz
Subject: “Application for Servicedesk Internship Position”.
Email Content: Brief Cover letter.
Deadline: 10th March 2021.
MORE LATEST TANZANIAN JOBS 2021. CLICK HERE!
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