New Job Opportunities at Job Junction Tanzania – Call Centre Operators

Job Junction Tanzania

Jobs in Tanzania 2020: New Jobs Vacancies at Job Junction Tanzania 2020

CALL CENTRE OPERATORS(10)
EMPLOYER:J ob Junction Tanzania
LOCATION:Dar Es Salaam
PURPOSE:
Serves customers by determining requirements answering inquiries resolving problems fulfilling requests maintaining database.
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Call Center Operator Job Duties:
-Determines requirements by working with customers.
-Answers inquiries by clarifying desired information researching, locating, and providing information.
-Resolves
problems by clarifying issues researching and exploring answers and
alternative solutions implementing solutions escalating unresolved
problems.
-Fulfills requests by clarifying desired information completing transactions forwarding requests.
-Sells additional services by recognizing opportunities to up-sell accounts explaining new features.
-Maintains call center database by entering information.
-Keeps equipment operational by following established procedures reporting malfunctions.
-Updates job knowledge by participating in educational opportunities.
-Enhances
organization reputation by accepting ownership for accomplishing new
and different requests exploring opportunities to add value to job
accomplishments.
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Skills/Qualifications:
-Minimum Diploma certificate
-Must be fluent in Swahili and English
-Customer Focus, Customer Service,
-Data Entry Skills,
-Listening, Phone Skills, Verbal Communication,
-Building Relationships, People Skills,
-Interpersonal Savvy,
-Problem Solving,
-Multi-tasking

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CONTACTS:
Mobile: 0623872871
0656116023
Email: jobjunctiontz@gmail.com

NOTE: USITOE PESA YOYOTE DURING APPLICATION KWA AHADI YA KUPATA KAZI | PLEASE DON’T PAY ANY MONEY TO GET A JOB.

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