New Job Opportunity DSM at VODACOM Tanzania – Head of Digital Innovation & Care
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| VODACOM |
Full Time / Part Time: Full Time
carry minutes, texts and data – we carry people’s lives. And that’s a
huge responsibility. If you think for a minute about the people you rely
on…the likelihood is they rely on us.
heart of everything we do and we want to make a difference to the lives
of our customers, and the communities in which we live and work. We
support our people to give something back to the causes that mean the
most to them through helping them give time and money to the charities
they love.
environment where you can look forward to coming to work and are
empowered to be at your best. We offer flexibility in how you work that
helps you do your job in a way that suits you, opportunities to help you
grow and progress throughout your career and a choice of benefits to
suit your lifestyle.
MODE OF APPLICATION: APPLY ONLINE
Description
- The head of
Innovation and Care is responsible for leading and managing the digital
innovation & Care that delivers end to end digital innovation that
is meant to not only improve user experience but also company revenue. - This role is responsible for recruiting, maintaining and growing
appropriate digital applications and solutions as well as improving
digital channels for customer touch points. - To define and
execute digital strategies taking innovation as a critical pillar in the
digital transformation. Management of P&L for the portfolio while
working together with other technology and commercial teams on
delivering the relevant digital solutions. - Drive down
operational cost by executing the Vodacom digital strategy in the
shortest possible time using the existing digital squad and relevant
partners. - Establish digital Innovation and Care KPIs
(dashboard) and reporting tools for continuously improvement in the
overall performance of the division/sub function. - To lead in living the Vodafone spirit way.
- Develop a clear roadmap for the care channels (MyVodacom App, web) and
other digital channel to align with Vodafone/Vodacom digital strategy.
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2020 (1,253 POSTS)
Must have technical / professional qualifications:
• At least Bachelor’s Degree in Economics Computer Science, Information Systems, Any engineering degree,
• A postgraduate qualification in the above fields is preferred
• Ten or more years of experience in Telecom business, preferably in building and managing large innovation engines
• Five to seven years of leadership responsibilities in large
delivery organizations, managing cross-functional teams and/or
organization-wide programs, influencing senior-level management and key
stakeholders effectively within complex context
• Extensive experience in commercial, Value added and digital services
• Extensive experience in leading innovation functions through
digital transformations in complex and dynamic environments, in order to
take advantage of digital opportunities and enable digital business
outcomes
• Professional experience and knowledge of digital and Telecommunications industries strongly preferred
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Job Responsibility
• Lead and manage the digital Innovation organization and Care program portfolio
• Enable the digital vision by leading Commercial and technical
delivery aligned with the digital vision, strategy, and objectives
•
Facilitates and empowers teams in achieving high performances in
Innovation Solution delivery, ensuring quality standards are achieved
• Establish an Innovation culture of passion for new products and
services while relentless improvement to the digital society
• Direct recruitment, capacity, performance and finances for the digital Innovation and care
• Manage sourcing strategy and strategic vendor/partner
relationships to achieve goals of innovation, speed and efficiency in a
very cost effective way
Skills
- Modern Marketing Leadership
- Data Flow and Decisioning
- Digital Marketing Analytics
- Always on Marketing
CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
Commitment from Vodacom
Vodacom
is committed to attracting, developing and retaining the very best
people by offering a flexible, motivating and inclusive workplace in
which talent is truly recognized, developed and rewarded. We believe
that diversity plays an important role in the success of our business
and we are committed to creating an inclusive work environment which
respects, values, celebrates and makes the most of people’s individual
differences – we are not only multinational but multicultural too. At
Vodacom you will have access to our excellent flexible benefits
programme that you would expect from any global company.
The post New Job Opportunity DSM at VODACOM Tanzania – Head of Digital Innovation & Care appeared first on Ajira - Nafasi za kazi Tanzania 2019.
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