Zonal Manager Jobs in Zanzibar | Ajira Zetu
Zonal Manager Jobs in Zanzibar Tanzania Kcb Bank Jobs in Zanzibar Tanzania Zonal Manager Jobs in Zanzibar at Kcb Bank
Job Title ZONAL MANAGER – CHANNELS
Location TANZANIA
Organization Name DIGITAL FINANCIAL SERVICES
Department Description
KCBT Digital financial services play a key role of enabling customers access
various banking services through digital channels without them necessarily
visiting the banking halls. It also plays a key role on driving the banks
digital strategy that focuses on becoming digital first and digital to the
core.
Brief Description
Drive the channels business in Zanzibar by establishing new business
portfolio, relationship management and retention of KCB customers on channels.
Detailed Description
Responsible for retention of existing and recruitment of new customers 30%
retention / 70% recruitment.
Recruitment of profitable new business and establish, manage and develop long
term, profitable relationships, ensuring the provision of first class customer
service and maximizing business opportunities to achieve key objectives and
goals.
Channel Support Manager will take on the role and responsibilities of a Team
Leader as well as carrying out normal DFS Activities and targets.
Identification of business opportunities and introduction of leads to the
business team.
Manage daily attendance levels within the team in compliance with relevant HR
policies, including management and approval of leave within the team.
Act as an enabler to digital financial services team, branch staff especially
Relationship officers under supervision by providing them with tools and
information to optimize sales.
Monitor sales performance on a daily, weekly and monthly basis and provide
results to Head of digital financial services.
Acts as an escalation point for queries that could not be resolved by the
team.
Support handling of customer feedback and follow up to closure all disputes
arising from DFS products.
Any other activity assigned by the line manager
Job Requirements
Particulars
Detail
Specific Field or Qualification
Need Type1
Education
Bachelors Degree
Bachelor in Banking/Finance or equivalent
RQ
Professional Qualifications
Merchant Acquiring and card background
AA
Master’s Degree
Business Administration
AAAdditional Details
Total Minimum No of Years Experience Required
Apply Online Now
URL:: Link to Apply
[ **Submit your CV and Application on Company Website : Click Here**
]https://ift.tt/2A8CJIu..
Closing Date : 7th August, 2020.
Zonal Manager Jobs in Zanzibar Tanzania Kcb Bank Jobs in Zanzibar Tanzania Zonal Manager Jobs in Zanzibar at Kcb Bank
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