Jobs Opportunities at Save the Children, Deadline 6 February 2020
CHILD PROTECTION COORDINATOR
TITLE: CHILD PROTECTION COORDINATOR
TEAM/PROGRAMME: Child Protection LOCATION: Kigoma region Refugee Camp
GRADE: 3 CONTRACT LENGTH: 1 year, renewable
CHILD SAFEGUARDING:
Level 3: the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
Background
Due to political unrest in Burundi high numbers of refugees escaping into neighbouring countries of DRC, Uganda, Rwanda & Tanzania. The current Burundian refugee population in Tanzania is over 172,000 of which over 50% are children. SCI is implementing a child protection and education programme in refugee camps and wishes to scale up the response in refugee camps.
ROLE PURPOSE:
Work closely with local implementing partners, SC Education staff, and members of the child protection sector working Group, UNHCR and other UN agencies, to ensure that the programme goals are achieved. Specific areas of concern are the provision of Child friendly space activities in refugee camps. He/She provides overall leadership at programme level for the sector, and ensures that SC vision and overall program goals related to the sector are met. He/She is responsible for providing managerial, technical, and administrative support to partner staff during the implementation of an integrated program. For purposes of ensuring healthy collaboration between SC’s response and other actors in refugee education/protection, the officer will actively participate in child protection-related activities and meetings in designated refugee camps.
SCOPE OF ROLE:
To coordinate effective implementation of child protection activities Nyarugusu, Nduta and Matebeli and Host Community, inter-camp coordination, and monitoring of activities. The individual will be responsible for providing leadership, guidance and technical expertise to Child Protection Implementing staff and support to the community workers where necessary.
Reports to: Child Protection Manager
Working Contacts
External
The job holder is required to have regular contact with the donor partners, other child protection organization, children, Host community, and Government organization.
Internal
The job requires the job holder to have direct relationship with all staff and management at all levels in ensuring the organizational policies and procedures.
KEY AREAS OF ACCOUNTABILITY:
Programme Delivery
• Deputize the CP Programme Manager for the overall management responsibility for all CP staff and implementation processes.
• Lead and motivate the CP team to ensure effective project implementation strategies including case management, BID processes, counselling, together with engagement and monitoring of the established community structures within and in the host community through the identified partner granted during the period of implementation.
• Ensure key problems are brought to the attention of the CP Program Manager and other relevant senior staff for discussion and review.
• Ensure that all implementing staff receives appropriate induction training and guidance to implement the project activities.
• Make regular support visits to the camps and provision of technical support to the implementing staff.
• Develop and implement an integrated reintegration strategy for vulnerable children returning to their communities with a particular emphasis on education and livelihoods strategies.
• Continue to develop understanding on children’s meaningful participation throughout the programme, and work with child protection staff on strategies to enable children to identify and address the issues of concern to them and promote their voices in local, regional and national.
Monitoring , Evaluation and Reporting
• Monitoring and evaluation of programme activities:
• Engage in ongoing report and identification of training needs and other implementation gaps in the CP programme
• Assist CP teams to identify the technical support required in the implementation, monitoring and evaluation of project activities.
• Work with project staff to assist in the development of new project proposals and the evaluation and documentation of programme activities.
• Work with the Monitoring, Evaluation, Accountability and Learning (MEAL) team for monitoring and evaluation of programme activities including overseeing the management of the Unaccompanied and Separated Children’s Database (CPIMS) as a tool for information storage and analysis, and case management.
• Ensure an up to date database of caseload is maintained and regularly update and taking corrective action where necessary.
• Preparation of reports, documentation of programme learning and ensuring it contributes to organizational advocacy.
• Ensure timely implementation of budgeted activities in addition to budget tracking and control.
• Conduct/ensure regular follow-up visits to monitor the rehabilitation and reintegration of clients, and document changes identified.
• Support in the ongoing implementation and budget management of the CP programmes (Including development of the detailed implementation plans, reviews of the BVA among other tasks).
• Ensure in the timely receipt of monthly, quarterly reports both to the donors and the internal reporting mechanisms.
Partnerships and coordination
• Develop partnerships to enhance community participation, ownership and sustainability of programmes.
• Collaborate and coordinate with other child protection agencies, governmental institutions, host community partners and community level structures in order to promote community ownership and sustainability of CP initiatives.
• Represent Save the Children and the CP program in interagency working groups and camp coordination meetings.
• Represent the CP programme and advocate with community, partners as well as other external visitors. Liaise closely with other actors in the child protection sector on issues related to vulnerable children. Ensure that consideration is given to their particular needs within general child protection strategies.
• Work with appropriate partners within the child protection sector to ensure the mainstreaming of child protection and that children’s rights are considered in the process of legislation formation and institution building.
• Where necessary, represent the Child protection Manager in meetings, both internal and external and engage with the identified Host Community partner being funded to implement activities during the specific grant period.
Grants Management and Accountability
• Coordinate with finance and awards team to ensure effective budget monitoring for the project in line with donor requirements and contractual obligations, including Grant opening, mid-term and closing meetings.
• Oversee project activities budget expenditures and ensure they are allowable and allocable according to SCI and donor regulations; review monthly Budget vs. Actual and expenditure sheets and collaborate with the finance department to ensure accurate expenditures and reporting is undertaken at all times.
• Ensure timely production of activity/events reports as well as monthly reports as per the agreed timelines.
• Develop and undertake training in various aspects of child protection for programme and project staff as well as children, partners and community-based child protection networks.
• Mentor the relevant staff to facilitate the continued development of the project, budget and personnel management capacity.
• Ensure the realisation of the principles enshrined in child safeguarding policy by all staff implementing the CP programmes.
BEHAVIOURS (Values in Practice)
Accountability:
• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values;
• holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;
Ambition:
• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same;
• widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale;
Collaboration:
• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters;
• values diversity, sees it as a source of competitive strength;
• approachable, good listener, easy to talk to;
Creativity:
• develops and encourages new and innovative solutions;
• willing to take disciplined risks;
Integrity:
• honest, encourages openness and transparency; demonstrates highest levels of integrity;
QUALIFICATIONS AND EXPERIENCE
• At least Degree social work/social sciences or equivalent.
• At least three (3) years relevant experience in similar settings.
• Substantial management experience, preferably in emergency programmes
• Demonstrable competence in proposal and report writing
• Experience of financial planning and expenditure monitoring
• Experience of community participation, ownership and empowerment
• Competent in using email and computer packages such as Word and Excel
• Commitment to Save the Children’s child safeguarding Policy
Competencies:
• Has high-level communication skills’, including engaging and informative formal public speaking.
• Fluent in English and Kiswahili (both spoken and written). Working knowledge of local language strongly preferred
• Able to work effectively in a multi-cultural environment.
• Sets high standards for quality and consistently achieves project goals.
• Maintains and extends an effective network of individuals within the organisation and with government and development partner
• Negotiates effectively by exploring a range of possibilities.
• Demonstrates and shares detailed technical knowledge and expertise.
• Proven ability to work as a team.
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures;
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Date advertised: 23 Jan 2020
Closing date: 6 Feb 2020 – 23:59 EAT
Location: Kigoma, Tanzania, United Republic of
Department: Programme Operations
Type: Fixed-term contract
Schedule: Full-time
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TITLE: Humanitarian Accountability Officer
TEAM/PROGRAMME: Emergency Response/MEAL LOCATION: Kigoma Region
GRADE: CONTRACT LENGTH: 1 year, renewable
CHILD SAFEGUARDING:
Level….: √ the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.
ROLE PURPOSE:
Save the Children International is seeking a qualified and highly motivated individual who can ensure that Save the Children’s programmes in Tanzania maximizes local community participation and capabilities. Under the direction of the Humanitarian Monitoring, Evaluation, Accountability and Learning Coordinator, the Humanitarian Accountability Assistant will work with the Programmes, Monitoring/Evaluation and Operations teams, as well as other relevant internal and external stakeholders, to ensure all Save the Children’s programmes maintain high standards of accountability to our beneficiaries in line with Save the Children and international humanitarian standards.
SCOPE OF ROLE:
The position is under the line management of the Humanitarian Monitoring, Evaluation, Accountability and Learning Coordinator. The post has direct support role of all program teams to get accountability and learning tasks of projects and programs performed appropriately so as to contribute to achieve the organizational goal and objectives.
Reports to: Senior Monitoring, Evaluation, Accountability and Learning Coordinator.
Staff directly reporting to this post: None.
Major Responsibilities:
• Planning / Distribution / Training Design and implement Accountability Logframes and plans for projects during distributions, maintain a help desk/information table to the community members to answer beneficiary comments/questions.
• Ensure key information reaches beneficiaries using a number of methods (sensitization meetings, radio announcements, leaflets, orientation, help desk).
• Work with the rest of the Response Team to ensure Save the Children’s accountability standards are included in staff orientation sessions, with a particular focus on Save the Children’s Programme and Operational staff, and all staff members from partner organisations.
• Plan and conduct training sessions of relevant staff members (both Save the Children and partner organisations) to support and ensure quality implementation of accountability mechanisms and information provision plans
Beneficiaries Feedback & Complaints:
• Receive, process and respond to beneficiary feedback and complaints and guide beneficiaries seeking help through SCI hotlines, field visits, and other complaints and feedback mechanisms.
• Compile, anaylze and disaggregate monthly complaints and feedback by project, gender, nationality, etc.
• Record and analyze data and produce monthly Feedback/Complaint reports to the general SCI Office.
• Support beneficiaries by providing information to related services from Save the Children and other partner organizations.
• Follow up internally with SCI on complaints and feedback referrals with the appropriate offices and sector leads.
• Respond to pending issues, provide support as needed, and communicate progress back to beneficiaries.
• Inform communities regarding their right to be consulted make complaints and provide feedback to Save the Children and partner organisations.
• Present complaints and feedback report (including trend analysis) monthly to SCI staff
• Maintain a proper filing system for all the complaints and feedback with filling codes.
• Work closely with PDQ team in order to collect feedback from sector leads about referred complains to their respective sectors.
Follow up on outstanding beneficiary feedback with relevant departments and beneficiaries:
• Beneficiary identification, selection and registration in coordination with MEAL officers, travel to host communities and refugee camps to ensure the data collection process is coherent and follows proper methodology.
• Conduct Information Provision & Feedback sessions with beneficiaries.
• Investigate allegations of irregularities, fraud, corruption or other forms of misconduct by directly liaising with the affected beneficiaries in close collaboration with the supervisor.
• When necessary, in coordination with HMEAL, manage enumerator team to conduct feedback sessions.
• Other duties as required by PDQ or MEAL leadership Accountability Coordination Engage with all relevant stakeholders, NGOs and UN agencies to ensure a coordinated and consistent approach to accountability.
• Participate in local Accountability and Learning groups to ensure collaboration and Page 3/5 coordinate Humanitarian Accountability approaches
BEHAVIOURS (Values in Practice)
Accountability:
• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling values;
• holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved;
Confidentiality:
• Ability to deal with and handle confidential information related to refugees and their families including filing sensitive paperwork and pulling sensitive figures
Ambition:
• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same;
• widely shares their personal vision for , engages and motivates others
• future orientated, thinks strategically and on a global scale;
Collaboration:
• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters;
• values diversity, sees it as a source of competitive strength;
• approachable, good listener, easy to talk to;
Creativity:
• develops and encourages new and innovative solutions;
• willing to take disciplined risks;
Integrity:
• honest, encourages openness and transparency; demonstrates highest levels of integrity;
Education:
• Bachelor and/or Advanced Certificate degree in Social Sciences, International Development, International Relations or related field.
• Experience: Minimum of 1 year experience in relief and development work. Minimum 2 year experience in humanitarian accountability design and implementation.
• At least 1 year’s field experience working in international relief and humanitarian affairs.
Knowledge & Skills:
• Self-starter who can work independently under pressure.
• Committed employee with a high amount of initiative, collaboration, forward-thinking, team spirit and humor
• Familiarity with humanitarian accountability standards and other international quality assurance mechanisms, including Sphere, Red Cross Code of Conduct, Humanitarian Accountability Partnership, Do No Harm, People in Aid Code of Good Practice, etc.
• Ability to work in and contribute to team building environment. Cross-cultural sensitivity, flexible world view, and emotional maturity.
• Experience engaging in learning events (training).
• Experience developing and implementing complaints and feedback systems.
• Experience in promoting community participation in all stages of the project. Experience developing and implementing community information provision and consultation processes.
Additional job responsibilities
The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and
Equal Opportunities
The role holder is required to carry out the duties in accordance with the SCI Equal Opportunities and Diversity policies and procedures;
Child Safeguarding:
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Safeguarding our Staff:
The post holder is required to carry out the duties in accordance with the SCI anti-harassment policy
Health and Safety
The role holder is required to carry out the duties in accordance with SCI Health and Safety policies and procedures.
Date advertised: 20 Jan 2020
Closing date: 3 Feb 2020 – 23:59 EAT
Location: Kigoma, Tanzania, United Republic of
Department: Monitoring, Evaluation, Accountability and Learning
Type: Fixed-term contract
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